Introduction
Parkway Gardens Senior Living is a senior care community located at 379 Fountains Parkway, Fairview Heights, IL 62208. Operated by Americare Senior Living, this facility opened in September 2010 and primarily focuses on providing assisted living services in a welcoming, neighborhood-style environment. This review provides a detailed analysis of the facility’s offerings, resident experiences, pricing structure, and how it compares to other senior living options in the Fairview Heights area.
Types of Services Offered
Assisted Living
Parkway Gardens specializes in assisted living services, designed for seniors who need some help with daily activities while maintaining their independence. Their assisted living program includes:
- 24/7 caregiver availability
- Personalized care plans based on individual needs
- Assistance with activities of daily living (ADLs)
- Medication management
- Regular health monitoring
- Wellness evaluations
Respite Care
For families needing temporary care solutions, Parkway Gardens offers respite care services, allowing caregivers to take a break while ensuring their loved ones receive proper care in a supportive environment.
Rehabilitation Services
The facility provides rehabilitation services with experienced therapists who work with residents on:
- Balance exercises
- Speech therapy
- Strength training
- Personalized recovery plans designed to help residents regain independence and prevent hospital readmissions
Hospice Care
For residents with terminal illnesses, Parkway Gardens offers hospice care services, allowing them to receive compassionate end-of-life care within the familiar surroundings of the community.
Adult Day Club
Parkway Gardens offers an adult day club program, providing supervised care during daytime hours for seniors who live with family members or caregivers who work during the day.
Memory Care
While not their primary focus, some information suggests Parkway Gardens provides some level of memory care services for residents with Alzheimer’s disease or other forms of dementia.
Amenities and Accommodations
Residence Options
- Studio apartments (private)
- One-bedroom suites
- Semi-private accommodations
- All units feature full private bathrooms and kitchenettes
- Individual heating and air conditioning
- Wireless internet access
Community Amenities
Parkway Gardens offers a range of amenities designed to enhance residents’ quality of life:
- Restaurant-style dining room
- Beauty salon and barbershop
- Fitness center with senior-appropriate equipment
- Library and computer/technology center
- Multiple indoor and outdoor common areas
- Arts and crafts center
- Guest parking for visitors
- Pet-friendly environment
- Swimming pool
- Social and recreational areas
Outdoor Spaces
- Beautifully landscaped grounds with open green spaces
- Walking paths
- Patio areas with seating
- Gardens where residents can enjoy gardening activities
Dining Experience
Parkway Gardens has received recognition for its dining program, including a “Best Meals and Dining” award. Their dining services include:
- Restaurant-style dining with chef-prepared meals
- Menu choices that cater to various preferences
- Special dietary accommodations including:
- No-sugar options
- Low/no-sodium meals
- Vegetarian options
- Other dietary requirements as needed
- Private dining room for special occasions
- Café/bistro area for casual dining and snacks
Daily Activities and Programs
The facility offers a diverse calendar of activities designed to engage residents physically, mentally, and socially. Parkway Gardens has received a “Best Activities” award, indicating strength in this area. Activities include:
Social Activities
- Live musical performances
- Holiday celebrations and themed events
- Birthday parties
- Social gatherings and happy hours
- Karaoke and game nights
Educational Programs
- Brain fitness activities
- Learning opportunities and workshops
- Guest speakers and presentations
Fitness and Wellness Programs
- Exercise classes tailored to seniors’ abilities
- Walking groups
- Wellness checks and health education
Creative Activities
- Arts and crafts sessions
- Music appreciation
- Gardening club
Outings and Excursions
- Trips to local attractions
- Shopping excursions
- Visits to nearby parks and cultural venues
- Dining outings
Special Interest Groups
- Book clubs
- Gardening enthusiasts
- Card and board game groups
Client Testimonials
Resident and family reviews of Parkway Gardens are generally positive, with particular praise for the staff and cleanliness. Based on 22 reviews across various platforms, the facility has received no 1-star or 2-star reviews, with 50% giving 5 stars, 23% giving 4 stars, and 27% giving 3 stars.
Positive Feedback Highlights:
“Overall, I have been pleased with this facility and so has my loved one. The nursing staff, caregivers, and chefs are phenomenal. As far as cleanliness, they empty the waste baskets and wash the resident’s clothes. They do a great job.”
“The staff is outstanding. My father is not happy but that is probably because he is confined in a wheelchair and he is used to being up and about. They have excellent meals. They serve restaurant style. The residents get to choose what they want to eat. They have excellent programs but he is not able to participate in any of them.”
Areas Mentioned for Improvement:
- Some reviewers felt the services were overpriced compared to the value received
- One reviewer mentioned issues with staff turnover
- Concerns about food quality were noted in some reviews
- Some mentioned insufficient activities or forcing residents into activities they weren’t interested in
Pricing Information
Starting Costs
Parkway Gardens operates on an all-inclusive pricing model with no additional charges for levels of care (excluding prescription medications and incontinence supplies).
- Assisted Living Private Accommodations: Starting at $4,350-$4,960 per month (or approximately $160 per day)
- Assisted Living Semi-Private Accommodations: Starting at $3,240-$3,813 per month (or approximately $123 per day)
- One-Bedroom Units: Starting at $5,370 per month
Price Range
The overall price range at Parkway Gardens spans from $2,295 to $6,180 per month, with an average price of approximately $4,238, which is slightly lower than the average price for assisted living in the Fairview Heights area ($4,285).
Financial Options
While specific financial assistance programs aren’t detailed, Parkway Gardens likely accepts:
- Private pay
- Long-term care insurance
- Potential veterans’ benefits
Comparison with Competitors
Major Competitors in Fairview Heights Area
1. Cambridge House of Swansea
- Location: 3900 Sullivan Drive, Swansea, IL (nearby city)
- Services: Assisted Living
- Starting Price: $4,570/month
- Rating: 9.1/10
- Distinctive Features:
- Vibrant senior living community focused on care, comfort, and community
- Located in a welcoming neighborhood
- Enriching environment focused on health and wellness
2. Cedar Creek of Shiloh
- Location: 1207 Hartman Lane, Shiloh, IL
- Services: Assisted Living, Memory Care
- Rating: Well-regarded in the area
- Distinctive Features:
- Offers both assisted living and memory care
- Newer facility with modern amenities
3. Knollwood Retirement Community
- Location: 921 Knollwood Village Rd, Caseyville, IL
- Services: Assisted Living, Memory Care
- Rating: 4.5/5
- Distinctive Features:
- Offers both assisted living and memory care options
- Located 2.6 miles from Fairview Heights city center
4. Cambridge House of O’Fallon
- Location: O’Fallon, IL
- Services: Assisted Living
- Rating: 7.5/10 (based on 5 reviews)
- Distinctive Features:
- Affordable assisted living
- Located in a charming small town
- Near Scott Air Force Base
Pricing Comparison in the Region
The average monthly cost for assisted living in Fairview Heights is approximately $4,285, with costs in surrounding cities varying:
- Belleville: $4,855
- Swansea: $4,846
- Collinsville: $4,924
- O’Fallon: Similar to Fairview Heights
At $4,238 average monthly cost, Parkway Gardens is positioned slightly below the area average, offering a relatively good value compared to competitors.
Distinguishing Features of Parkway Gardens
What sets Parkway Gardens apart from competitors:
- Award-Winning Services: Recognition for dining (“Best Meals and Dining”) and activities (“Best Activities”) indicates strength in these key areas.
- All-Inclusive Pricing Model: Unlike some competitors, Parkway Gardens offers transparent pricing with no additional charges for different levels of care.
- Location and Setting: Situated in a picturesque setting with open green spaces and a welcoming neighborhood atmosphere, with easy access via I-64 and IL-159.
- Rehabilitation Focus: Strong emphasis on rehabilitation services and preventing hospital readmissions, with experienced therapists providing personalized care plans.
- Pet-Friendly Environment: Accommodates residents’ pets, which is an important consideration for many seniors.
- Community Engagement: Proximity to attractions such as the Cahokia Native American Urban Center and National Shrine of Our Lady of the Snows provides enriching opportunities for outings.
Quality Assessment
Staff and Care
- 24/7 caregiver availability
- Nursing staff receives particular praise in resident testimonials
- Some concerns about staff turnover mentioned in reviews
Facility Environment
- Clean and well-maintained according to multiple reviews
- Pleasant neighborhood atmosphere
- Open green spaces and attractive common areas
Resident Satisfaction
Based on 22 reviews, Parkway Gardens has received positive feedback overall:
- No 1-star or 2-star reviews (0%)
- 3-star reviews: 27%
- 4-star reviews: 23%
- 5-star reviews: 50%
Recognition and Awards
Parkway Gardens has received several awards highlighting their quality:
- Best of Senior Living Award
- Best of Senior Living All Star Award
- Best Meals and Dining Award
- Best Activities Award
- Most Friendly Award
Conclusion
Parkway Gardens Senior Living represents a solid option for seniors seeking assisted living services in the Fairview Heights area. With its focus on creating a welcoming, homelike environment and providing personalized care, the facility has earned generally positive reviews from residents and families.
The community’s strengths lie in its dining program, activity offerings, and friendly staff-areas specifically recognized through awards. Its pricing structure is slightly below the area average, potentially offering good value for the services provided. The physical environment, with open green spaces and attractive amenities, creates a pleasant setting for senior living.
For families considering Parkway Gardens, the primary assisted living services are complemented by rehabilitation options, respite care, and adult day programs, though those seeking extensive memory care services might want to explore whether their specific needs can be fully met here or if a specialized memory care facility would be more appropriate.
As with any senior living decision, prospective residents and families should arrange a personal tour, meet with staff members, sample the dining, and thoroughly evaluate whether Parkway Gardens aligns with their specific care needs, preferences, and budget considerations.
Frequently Asked Questions (FAQ)
- Q: Where is Parkway Gardens Senior Living located, and how do I schedule a tour?
A: Parkway Gardens Senior Living is at 379 Fountains Parkway, Fairview Heights, IL 62208. To schedule a tour, call their admissions office or use the online inquiry form if available. Tours typically include viewing studio, one-bedroom, or semi-private accommodations, a walkthrough of community amenities (for example the dining room, fitness center, and outdoor spaces), and meeting staff. Call ahead to confirm available times and any health or safety protocols. - Q: What levels of care and services does Parkway Gardens offer?
A: The primary focus is Assisted Living, with 24/7 caregiver availability, personalized care plans, ADL assistance (for example bathing, dressing), medication management, regular health monitoring, and wellness evaluations. Additional services include Respite Care (short-term stays), Rehabilitation Services (physical, speech, strength training with personalized recovery plans), Hospice Care for end-of-life support, Adult Day Club for daytime supervision, and some level of Memory Care support (confirm specifics during tour). - Q: How is pricing structured, and what is typically included?
A: Parkway Gardens uses an all-inclusive pricing model (excluding prescription medications and incontinence supplies). Assisted Living private accommodations start around $4,350–$4,960/month, semi-private start around $3,240–$3,813/month, and one-bedroom units around $5,370/month. The overall price range spans $2,295–$6,180/month, averaging about $4,238/month. Fees generally cover rent, utilities (for example heating, cooling, water), weekly housekeeping, access to dining (restaurant-style meals with dietary accommodations), community amenities (fitness center, library, salon, pool), scheduled activities, and basic care services. Always request a detailed fee schedule to confirm inclusions and any additional optional charges (for example extra therapy sessions or specialized services). - Q: What amenities and activities are available?
A: Amenities include a restaurant-style dining room (award-winning meals), beauty salon/barber shop, fitness center with senior-appropriate equipment, library and computer center, arts and crafts area, indoor and outdoor common spaces, swimming pool, walking paths and gardens, patio seating, guest parking, and pet-friendly policies. Daily activities span live musical performances, holiday events, brain fitness programs, exercise classes and walking groups, arts and crafts sessions, social gatherings (for example karaoke or game nights), outings to local attractions, and wellness education. Special interest groups (for example gardening or book clubs) and rehabilitation programs also enhance engagement. - Q: What is the move-in process and what distinguishes Parkway Gardens?
A: To move in, contact admissions to check availability, complete a health or care assessment, review and sign the residency agreement, and reserve your apartment. If your preferred accommodation (for example private studio or semi-private unit) is not immediately available, you can join a waitlist and be notified when openings occur. Parkway Gardens stands out for its all-inclusive pricing model (no additional fees for higher care levels), award-winning dining and activities programs, strong focus on rehabilitation to prevent readmissions, pet-friendly environment, and a welcoming neighborhood-style setting with open green spaces. Prospective residents and families should tour the community, sample dining, and meet staff to confirm fit with their needs and preferences.



