Introduction
This comprehensive review of Aspire at Grand Oaks in Palm Coast, Florida provides detailed information about the facility’s services, amenities, resident experiences, and pricing. The analysis is based on current facility data, resident testimonials, and comparative market information to help you make an informed decision about this healthcare and rehabilitation center.
Facility Overview
Aspire at Grand Oaks (formerly known as Grand Oaks Health and Rehabilitation Center) is located at 3001 Palm Coast Parkway SE, Palm Coast, FL 32137. The facility operates 24/7 and has a capacity of 120 beds, providing a range of healthcare and rehabilitation services.
| Category | Details |
|---|---|
| Location | 3001 Palm Coast Pkwy SE, Palm Coast, FL 32137 |
| Contact | (386) 446-6060 |
| Operating Hours | 24/7 |
| Facility Type | Healthcare and Rehabilitation Center |
| Capacity | 120 beds |
| Medicare/Medicaid | Certified for both programs |
Services and Care Options
Core Healthcare Services
Aspire at Grand Oaks offers a comprehensive range of healthcare services designed to meet various needs:
| Service Category | Description |
|---|---|
| Skilled Nursing | 24-hour professional nursing care |
| Rehabilitation | Physical, occupational, and speech therapy |
| Post-Acute Care | Comprehensive recovery programs |
| Specialized Care | Alzheimer’s and dementia care |
| Planning Services | Discharge planning and transition support |
Rehabilitation Services
The facility’s rehabilitation services appear to be one of its strongest offerings. Services include:
- Personalized treatment plans
- Modern rehabilitation equipment
- Professional therapy team
- Progress monitoring systems
- Physical therapy programs that have received specific praise in resident reviews
One standout service mentioned by multiple reviewers is the physical therapy department, with one reviewer stating that “the rehab PT (Marta) is OFF THE CHARTS good. She is just amazing!!!, always upbeat, encouraging…just goes that extra mile day after day.”
Amenities and Living Environment
Facility Amenities
The facility offers various amenities to enhance resident comfort and engagement:
| Amenity Type | Features |
|---|---|
| Common Areas | Game/activities room, dining room |
| Wellness | Fitness center |
| Personal Care | Salon/barbershop |
| Technology | Wi-Fi/internet access |
| Parking | Guest parking available |
Room Features
Resident accommodations include the following features:
- Housekeeping services
- Kitchen/kitchenette options
- Maintenance services
- Safety/handicap features
- Sprinkler system
- Cable TV access
One resident family member noted that “The rooms are large enough and the floors are mopped every day. The rest of the room was adequately clean.”
Activities and Wellness Programs
Aspire at Grand Oaks offers structured activities and wellness programs for residents:
| Program Type | Description |
|---|---|
| Physical Fitness | Structured exercise programs |
| Social Events | Community gatherings and activities |
| Educational | Health and wellness workshops |
| Therapy Sessions | Individual and group therapy |
According to one family member’s review from September 2021: “They had scheduled times for [my father-in-law] to be able to complete his physical therapy multiple times a week… They also had a very pretty good menu, and they always had a great schedule of activities for their seniors to be able to opt-in and attend. They posted those in their rooms clearly so they could see what was going on each week.”
Another reviewer noted seeing “the activity room, and there was a lot of people in there playing games. It seemed very nice.”
Resident and Family Experiences
Overall Ratings
Based on compiled reviews, Aspire at Grand Oaks has received mixed feedback:
| Category | Rating (out of 5) |
|---|---|
| Overall | 2.7 |
| Facility | 2.6 |
| Staff | 2.7 |
| Food | 2.7 |
| Activities | 2.7 |
| Value | 2.7 |
Positive Experiences
Several reviewers have highlighted positive aspects of the facility:
- “The therapists are outstanding! I have made amazing progress. They are skilled at what they do, but are also very caring.” (January 2023)
- “Unit manager Al and floor Nurse Katlynd were amazing and ensured I had my asthma inhaler swiftly while I experienced an asthma attack. CNA Dessy was highly attentive.” (June 2023)
- “I would highly recommend this facility.” (June 2023)
- “Also have praise for house cleaning (floors shine, no odors), dietary that does their best and administration that addressed issues quickly and efficiently.” (Historical review)
Areas of Concern
Some reviewers have expressed concerns about:
- Responsiveness to call buttons: “Patient had to constantly wait for water. Phone wouldn’t work in the room – little to no communication which is crucial for the patient.” (September 2021)
- Food quality: “The food is tasteless. I had to bring my husband a ‘dinch’ (Lunch large enough to cover dinnertime) every day.” (September 2024)
- Staff availability: “The nursing staff is limited as it is at every facility I know of. A wait to be taken to the bathroom encourages patients to get up and walk if they can.” (September 2024)
- Medication management: “Morning meds come after 11am, evening meds may come after 10pm.” (Historical review)
Pricing and Financial Considerations
Cost Structure
| Service Type | Price |
|---|---|
| Starting Price | $1,500 |
| Average Cost | $4,491 |
| Maximum Cost | $7,482 |
| Local Area Average | $4,681 |
For memory care specifically, monthly rates range from $3,692 to $7,225, which is competitive with local alternatives:
- Coquina Cove: $2,573 – $8,033
- At Home Care: $2,797 – $6,863
The facility accepts various payment options, including Medicare and Medicaid.
Recommendations for Prospective Residents and Families
Based on the available information, here are detailed recommendations for those considering Aspire at Grand Oaks:
1. Schedule an In-Person Tour with Specific Focus Areas
Given the mixed reviews (2.7/5 overall), it’s essential to visit the facility personally to form your own impression:
Tour Checklist:
- Visit during different times of day (morning, afternoon, evening) if possible
- Request to see both the rehabilitation facilities and regular resident rooms
- Observe a meal service to assess food quality and dining experience
- Ask to see upper floors/areas beyond the main entrance
- Observe staff-resident interactions throughout the facility
- Request to view the current activities calendar
Key Questions to Ask:
- What is the current staff-to-resident ratio, especially during evening/weekend shifts?
- How quickly are call buttons typically answered?
- What is the process for medication administration and handling missed doses?
- How are care plans developed and updated?
- What specific therapies are available and how often?
2. Assess Medical Needs Against Facility Strengths
The rehabilitation services, particularly physical therapy, appear to be a strength of this facility, while general nursing care receives more mixed reviews:
Needs Assessment Checklist:
- List all current medical conditions and required monitoring
- Identify therapy needs (physical, occupational, speech)
- Determine assistance level needed for daily activities
- Consider cognitive care requirements
- List medication management needs
- Document dietary restrictions or requirements
Match these needs against the facility’s demonstrated strengths. For short-term rehabilitation stays, the facility may offer better-suited services than for long-term skilled nursing care, based on review patterns.
3. Understand the Complete Cost Structure
With costs ranging from $1,500 to $7,482, it’s important to get a clear picture of what’s included:
Financial Questions to Ask:
- What services are included in the base rate?
- What triggers additional charges?
- Are there different pricing tiers based on care levels?
- How often do rates typically increase?
- What is the billing procedure for services not covered by Medicare/Medicaid?
- Are there community fees or deposits required?
Request a detailed written breakdown of all potential costs before making a decision.
4. Consider Alternative Options in Palm Coast
| Facility | Average Monthly Cost | Overall Rating | Notable Features |
|---|---|---|---|
| Aspire at Grand Oaks | $4,491 | 2.7/5 | Strong rehabilitation services |
| Local Area Average | $4,681 | ||
| Coquina Cove | $2,573 – $8,033 | Not provided | Memory care focus |
| At Home Care | $2,797 – $6,863 | Not provided | Home-based alternatives |
Visit multiple facilities to compare environments, staff interactions, and overall atmosphere before making a final decision.
Conclusion
Aspire at Grand Oaks offers comprehensive rehabilitation and skilled nursing services with mixed reviews from residents and families. The facility’s rehabilitation programs, particularly physical therapy, receive consistent praise, while areas such as food quality, staff responsiveness, and general nursing care show more variability in satisfaction.
The pricing is slightly below the local average, potentially offering good value for those primarily seeking rehabilitation services. For families considering Aspire at Grand Oaks, an in-person visit and thorough evaluation of specific care needs against the facility’s demonstrated strengths and limitations are strongly recommended.
