Comprehensive Review: Ridgecrest Rehabilitation Center, Omaha, NE

Hospice Care in Assisted Living

1. Introduction

Ridgecrest Rehabilitation Center, located at 3110 Scott Circle, Omaha, NE, is a skilled nursing and rehabilitation facility offering a range of services for older adults. This review provides an in-depth analysis of the center’s offerings, pricing, patient experiences, and market position to help families make informed decisions about their rehabilitation and senior care options.

2. Services and Care Options

2.1 Core Services

Ridgecrest Rehabilitation Center offers a comprehensive suite of care services designed to meet the diverse needs of its residents:

Service CategoryDetails
Skilled Nursing Care24/7 nursing supervision, medication management
Rehabilitation ServicesPhysical, occupational, and speech therapy
Assisted Living SupportHelp with daily living activities
Memory CareSpecialized care for residents with cognitive impairments
Short-term RehabilitationPost-surgery or illness recovery programs
Long-term CareOngoing support for chronic conditions

2.2 Specialized Care Programs

The facility has developed several specialized care programs to address specific resident needs:

  1. Short-term Rehabilitation: Tailored programs for patients recovering from surgeries, strokes, or other acute conditions. These programs focus on restoring functionality and independence.
  2. Memory Care Services: A dedicated unit for residents with Alzheimer’s disease or other forms of dementia, providing a secure environment with specialized activities and care protocols.
  3. Long-term Skilled Nursing: Comprehensive care for residents with chronic medical conditions requiring ongoing professional nursing support.
  4. Assisted Living Support: A bridge program for residents who need some assistance but don’t require full nursing care, promoting independence while ensuring safety.

3. Amenities and Daily Life

3.1 Facility Amenities

Ridgecrest Rehabilitation Center offers a range of amenities to enhance resident comfort and well-being:

  • Activity Center: A dedicated space for social gatherings and organized events
  • Beauty & Barber Services: On-site grooming services to maintain residents’ personal care routines
  • Housekeeping Services: Regular cleaning and maintenance to ensure a hygienic living environment
  • Pet-friendly Environment: Allowing residents to maintain connections with their furry companions

3.2 Daily Activities and Social Programs

The center provides a diverse array of activities to keep residents engaged and promote social interaction:

  1. Social Events: Regular gatherings, game nights, and holiday celebrations
  2. Fitness Classes: Tailored exercise programs to maintain and improve physical health
  3. Educational Programs: Lectures, workshops, and learning opportunities on various topics
  4. Community Outings: Supervised trips to local attractions and events
  5. Recreational Activities: Arts and crafts, music therapy, and other hobby-based programs

3.3 Dining Services

While specific details about dining options are not provided, it’s common for facilities like Ridgecrest to offer:

  • Multiple meal options catering to various dietary needs
  • Communal dining areas to encourage social interaction
  • Special meal services for residents with specific health requirements

4. Pricing and Payment Options

4.1 Cost Structure

Ridgecrest Rehabilitation Center’s pricing is positioned above the local market average but below some premium competitors:

Service TypeMonthly CostComparison
Base Rate$6,67563.6% above local average
Local Market Average$4,079Benchmark
Community Average$7,209Ridgecrest is 7.4% below

4.2 Payment Options

The facility accepts various payment methods to accommodate different financial situations:

  1. Medicare: Covers up to 100 days of care with a qualifying hospital stay
  2. Medicaid: Available for eligible residents, covering long-term care costs
  3. Private Insurance: In-network with major providers including Humana, Blue Cross/Blue Shield, United Healthcare (Medicare plans), TRICARE, Cigna, and Aetna
  4. Private Pay: Direct payment options for those not using insurance or government programs

4.3 Financial Assistance

  • A dedicated Business Office Manager is available to assist with insurance verification and benefits explanation
  • Support provided for Medicaid application process
  • Flexible payment plan options may be available for qualifying residents

5. Quality of Care and Staff Responsiveness

5.1 Quality Metrics

Ridgecrest Rehabilitation Center has received mixed ratings from various sources:

MetricRatingSource
Medicare Overall Rating2 out of 5 starsMedicare.gov
Resident Review Score5 out of 5FamilyAssets
User Rating2.6 out of 5SeniorAdvice.com

5.2 Staffing

The facility maintains a team of healthcare professionals, including:

  • Licensed nursing staff available 24/7
  • Rehabilitation specialists (physical, occupational, and speech therapists)
  • Social workers
  • Activity coordinators
  • Housekeeping and maintenance staff

However, it’s important to note that the facility has reported a 53% staff turnover rate, which is higher than ideal and may impact care consistency.

5.3 Quality Concerns

Some quality concerns have been identified:

  1. The facility has faced 11 fines totaling $137,556 for compliance issues
  2. The high staff turnover rate may affect the continuity of care
  3. Some reviews indicate inconsistencies in care quality

5.4 Positive Aspects

Despite these concerns, Ridgecrest has several positive attributes:

  1. Strong activity programming, keeping residents engaged
  2. Attentive staff when properly staffed
  3. Good rehabilitation outcomes reported by some patients

6. Comparison with Other Facilities

To provide context, let’s compare Ridgecrest Rehabilitation Center with a notable competitor in the Omaha area:

FactorRidgecrest Rehabilitation CenterQLI (Quality Living, Inc.)
SpecialtiesGeneral rehabilitation, skilled nursingBrain injury, spinal cord injury, chronic pain
Strengths– 24/7 care
– Multiple therapy types
– More affordable than premium options
– $100M state-of-the-art facilities
– 99% satisfaction rate
– Highly specialized programs
Medicare Rating2/5 starsNot applicable (different facility type)
Target MarketGeneral rehabilitation and long-term careSpecialized rehabilitation
Facility QualityStandardState-of-the-art
Staff ExpertiseGeneral careSpecialized expertise
Unique Features– Pet-friendly environment
– Diverse payment options
– Advanced robotics and technology
– Comprehensive brain injury programs

7. Reputation and Recognition

While specific awards or recognitions for Ridgecrest Rehabilitation Center in Omaha are not available, it’s worth noting:

  1. The facility is Medicare and Medicaid certified, meeting federal standards for these programs
  2. It has established partnerships with major insurance providers, indicating a level of industry recognition
  3. The high resident review score on FamilyAssets (5/5) suggests positive experiences from some residents and families

8. Recommendations for Prospective Residents and Families

When considering Ridgecrest Rehabilitation Center, keep the following in mind:

  1. Schedule an On-site Visit: Tour the facility to observe staff interactions, cleanliness, and overall atmosphere. This will give you a firsthand look at daily life in the center.
  2. Inquire About Staff Continuity: Given the high turnover rate, ask about strategies to ensure consistent care and how new staff are trained and integrated.
  3. Review Care Plans: For those needing specialized care (e.g., memory care or specific rehabilitation), request detailed information about tailored programs and how progress is monitored.
  4. Understand Pricing Structure: Discuss all potential fees, including those for additional services, to avoid unexpected costs. Consider consulting with the Business Office Manager for a comprehensive financial review.
  5. Evaluate Activity Programs: If social engagement is a priority, request a monthly activity calendar and inquire about personalization of activities to match resident interests.
  6. Assess Rehabilitation Outcomes: For short-term rehabilitation, ask for data on successful outcomes and average length of stay for conditions similar to yours or your loved one’s.
  7. Consider Care Needs: If specialized care (e.g., for brain injuries) is required, compare Ridgecrest’s offerings with those of more specialized facilities like QLI.
  8. Read Recent Reviews: Look for the most current resident and family feedback to gauge recent experiences and any improvements in areas of concern.

9. Conclusion

Ridgecrest Rehabilitation Center offers a broad range of services at a price point above the local average but below some premium competitors. Its strengths lie in providing diverse care options, from short-term rehabilitation to long-term skilled nursing, in a single location. The facility’s amenities and activity programs are designed to enhance resident quality of life.

However, prospective residents and their families should carefully consider the reported staff turnover rates and mixed quality ratings. While some residents report positive experiences, others have expressed concerns about care consistency.

Ultimately, the decision to choose Ridgecrest Rehabilitation Center should be based on a careful evaluation of individual care needs, budget considerations, and personal impressions gained from a thorough on-site visit and discussions with staff and current residents if possible.

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