Eagle Crest North, located at 351 Mason Street in Onalaska, Wisconsin, is a comprehensive senior living community operated by Eagle Crest Communities. This review analyzes the facility’s services, amenities, resident experiences, and comparative position in the Onalaska senior living market to help families make informed decisions.
Types of Services Offered
Eagle Crest North offers a “continuum of care” that allows residents to age in place without relocating as their needs change:
Independent Living
Eagle Crest North offers independent living options for active adults aged 55 and better. The facility recently announced an expansion featuring 87 new luxury senior living apartments with thoughtfully designed one- and two-bedroom floor plans, many including sunrooms or dens for extra space. Residents enjoy:
- Modern kitchens with quartz countertops and upscale appliances
- Bright living spaces with large windows
- Private decks and patios in many units
- In-home laundry rooms
- Walk-in showers
- Month-to-month residency agreements with no community fees
Assisted Living
The assisted living program at Eagle Crest North provides personalized care for seniors who need additional support with daily activities. Staff are available 24 hours a day to offer assistance with:
- Medication management
- Personal care such as bathing and dressing
- Coordination with physicians
- Customized personal care plans to support independence
Memory Care
Eagle Crest North offers specialized memory care in “The Arbor,” designed for residents with Alzheimer’s disease and other forms of dementia. This secure environment features:
- Staff trained in dementia-specific approaches, care, and interventions
- Studio and one-bedroom apartments surrounding a lively gathering area
- Family-style dining and a cozy living room with fireplace
- Enclosed courtyard for gardening, walks, and outdoor enjoyment
- Programs fostering a sense of continued purpose
The community proudly holds “Dementia Specific Certification” from LeadingAge, recognizing their excellence in supportive environments, education, care planning, life enrichment, and workforce training for dementia care.
Amenities
Eagle Crest North features extensive amenities designed to enhance residents’ quality of life and create a resort-like experience:
Town Center
The Town Center serves as the community hub, nurturing social connections, wellness, lifelong learning, and spirituality. Amenities include:
- Restaurant and bistro
- Riverboat pub lounge
- Cards and billiards room
- Fitness center
- Library and social media center
- Chapel and auditorium
- Market and bank
- Movie theater
- Beauty salon and barber shop
- Art studio
- Indoor, heated car wash bay
Outdoor Spaces
- Courtyard with walking paths
- Botanical garden
- Private patios and balconies on most apartments
Services Included
- All utilities (heat, electric, water, central air conditioning)
- Expanded basic cable television
- Wireless internet service
- Local landline phone
- Emergency call system
- Social programs and events
- Weekly health and wellness programs
- Spiritual care program
- Apartment and building maintenance
Optional Fee Services
- Restaurant-style dining
- Housekeeping
- Underground heated parking
- Private storage unit
- Guest suite
- Specialized nursing services
- Foot care
- Massage therapy
- Companion services
Daily Activities
Eagle Crest North provides a full calendar of activities designed to engage residents socially, physically, and mentally:
Social Activities
- Happy hour in the club lounge
- Social programs and events
- Game nights in the cards and billiards room
- Movie screenings in the theater
Wellness Activities
- Instructor-led wellness classes
- Weekly health and wellness programs
- Virtual golf
- Fitness opportunities in the exercise center
Spiritual Activities
- Bible study on Thursdays at 9:00 am
- Worship services on Thursdays at 10:00 am
- Catholic Mass on the first Thursday of each month at 10:00 am
For memory care residents, activities are specially designed to foster a sense of continued purpose, with participation in daily tasks, self-care activities, and life enrichment programs.
Testimonials from Residents and Families
Eagle Crest North has received generally positive reviews, with an overall rating of 4.5 out of 5 based on 10 reviews on Caring.com. Here are some testimonials from residents and their families:
Resident Testimonials
“My favorite thing about Eagle Crest North is just everything, the ambiance, the wonderful people, the great staff and all the opportunities to be involved or activities to enjoy.” – Bev
“I like everything about Eagle Crest (North); what’s not to like? I’m safe, secure, entertained, I have all the nursing service I need, all the staff is wonderful, no one is ever grouchy. All of my needs are met here.” – Marilyn
Family Testimonials
“My mother-in-law moved to Eagle Crest North. The staff is very caring and very attentive. The security, as far as the memory care, is very good. She has a very nice one-bedroom suite overlooking a pond and some evergreen trees. It’s scenic… The food is good and there’s a nice variety of residents that she’s able to interact with, and other activities. My mother-in-law is very happy with them.” – Timothy, May 2025
“I’m extremely happy with Eagle Crest. I feel that my mom is in a very safe place there. She is very happy, and she loves it. I just got off the phone with her, and she said that they are so nice and so there all the time for her. She also said they have wonderful food… I know they keep her so busy. She said she just baked cookies with four other women, they have word searches, and they take them outside for a walk.” – Pamela, August 2021
“We’ve chosen Eagle Crest North in Onalaska. We looked at a lot of communities, and we just liked that one better. It’s a really big place… We like the atmosphere, the apartment we’re going to be in, and everything about it… The staff who gave us the tour, Tammy, was wonderful. We ate lunch there and the food was good… It’s also really homey.” – Shirley, September 2021
Pricing Information
Eagle Crest North operates on a monthly rental model with pricing that varies based on the level of care and accommodation type:
- Starting price for assisted living: $4,499 per month
- Average price for the area: $4,499 per month
- The community offers month-to-month residency agreements with no amenity or community fees
One family member noted in a May 2025 review: “Their price is on a par with other facilities. I don’t think there’s an exceptional amount of value, but I also don’t think it’s over-priced.”
Additional costs may apply for optional services such as:
- Restaurant-style dining
- Housekeeping
- Underground heated parking
- Private storage unit
- Specialized nursing services
- Foot care
- Massage therapy
Comparison with Similar Facilities in Onalaska
When compared to other senior living communities in the Onalaska area, Eagle Crest North offers competitive pricing and comprehensive services:
| Facility | Starting Price | Care Types | Notable Features |
|---|---|---|---|
| Eagle Crest North | $4,499/month | IL, AL, MC | Town Center, continuum of care, no community fees |
| Brookdale Onalaska | $4,570/month | AL | 4.2/5 rating (5 reviews) |
| Brookdale La Crosse | $3,595/month | AL | 4.6/5 rating (17 reviews) |
| Caretta Holmen | $4,800/month | AL, MC | 4.0/5 rating (4 reviews) |
| SpringBrook Village | $2,480/month | IL, AL, MC | 5.0/5 rating (4 reviews) |
Eagle Crest North distinguishes itself through:
- Comprehensive “aging in place” philosophy
- Extensive Town Center with numerous amenities
- No community or amenity fees
- Recent expansion with 87 new luxury apartments
- Dementia Specific Certification
- Month-to-month residency agreements providing flexibility
Conclusion
Eagle Crest North offers a comprehensive senior living experience with multiple levels of care on a well-designed campus in Onalaska. The community stands out for its extensive amenities centered around the Town Center concept, variety of housing options, and commitment to allowing residents to age in place as their needs change.
The facility’s strengths include its luxurious features, wide range of activities, and dedicated memory care program with specialized certification. Residents and families consistently praise the caring staff, quality food, and engaging environment.
For those considering Eagle Crest North, the pricing appears competitive for the area, and the absence of community fees and month-to-month residency agreements offer financial flexibility not always found at similar communities. The recent expansion with 87 new luxury apartments suggests ongoing investment in the property and commitment to serving the senior community in Onalaska.
Families should schedule a tour to experience the community firsthand, particularly to see the Town Center amenities that form the heart of daily life at Eagle Crest North. Speaking with current residents about their experiences and sampling the dining options would also be beneficial in making an informed decision about this senior living option.
Frequently Asked Questions (FAQ)
- Q: Where is Eagle Crest North located, and how do I schedule a tour?
A: Eagle Crest North is at 351 Mason Street NW, Onalaska, WI 54650. To schedule a tour, call the community at (608) 779-1700 or submit an inquiry via their website. Tours typically include visits to independent living apartments, assisted living neighborhoods, memory care “The Arbor,” and a walkthrough of Town Center amenities. Call ahead to confirm available times and any health or safety guidelines. - Q: What levels of care does Eagle Crest North offer?
A: The community provides a full continuum of care: Independent Living (luxury one- and two-bedroom apartments with modern kitchens, in-home laundry, private patios or sunrooms, maintenance-free living), Assisted Living (24-hour staff for ADL assistance, medication management, coordinated physician care), and Memory Care in “The Arbor” (secure environment, dementia-specific programming, certified staff). Residents can age in place and transition between levels without relocating off-campus. - Q: How is pricing structured, and what’s typically included?
A: Assisted Living starting price is approximately $4,499/month (on par with area average). Independent Living pricing varies based on floor plan and new expansion units. Monthly fees generally cover rent, all utilities (heat, electric, water, central air), expanded basic cable, wireless internet, emergency call system, access to social programs and wellness activities, and building maintenance. There are no community or amenity fees and residency agreements are month-to-month for flexibility. Optional services (for example restaurant-style dining, housekeeping, underground parking, private storage, specialized nursing, foot care, massage therapy) incur additional fees. Always request a detailed fee schedule to verify inclusions and optional charges. - Q: What amenities and activities are available?
A: The Town Center is the hub, featuring a restaurant and bistro, riverboat pub lounge, cards and billiards room, fitness center, library and social media center, chapel and auditorium, market and bank, movie theater, beauty salon/barber shop, art studio, indoor heated car wash bay, and more. Outdoor spaces include landscaped courtyards, walking paths, botanical gardens, and private patios or balconies on most apartments. Activities span happy hours, game nights, movie screenings, instructor-led wellness classes, virtual golf, spiritual programs (Bible study, worship services, monthly Catholic Mass), and memory care life enrichment. Scheduled outings and social events foster community engagement. - Q: What safety and accessibility features are in place?
A: Safety measures include emergency call systems in all residences, 24-hour staff availability for Assisted Living and Memory Care, secure Memory Care neighborhood with dementia-specific certification, regular wellness checks, and accessible apartment features (walk-in showers, in-home laundry, elevators, handrails in common areas). All utilities and maintenance needs are handled by staff, which contributes to a safe environment. Confirm any specific accessibility requirements (for example wheelchair access in certain layouts) when touring. - Q: What is the move-in process and waitlist policy?
A: To move in, contact admissions to check current availability, complete a health or care assessment, review and sign the residency agreement, and reserve your apartment. If the preferred unit type or new expansion apartments are not immediately available, you can join a waitlist and be notified when openings occur. The month-to-month residency agreement provides flexibility, and early planning helps secure desired floor plans or locations within the community. - Q: What distinguishes Eagle Crest North from other senior living options in the Onalaska area?
A: Eagle Crest North’s “aging in place” continuum lets residents remain on campus as care needs evolve. The expansive Town Center amenities (for example restaurant, pub lounge, movie theater, art studio, indoor car wash bay) create a resort-like environment. The community holds Dementia Specific Certification for memory care quality. Month-to-month agreements and no community fees offer financial flexibility. Recent expansion adding 87 luxury apartments shows ongoing investment. Consistently positive testimonials highlight caring staff, quality food, and engaging activities, making Eagle Crest North a compelling choice in the Onalaska market.
