New City Supportive Living in Chicago Review

• New City Supportive Living in Chicago's Back of the Yards: Historic building, modern assisted living

• Introduction
• Facility overview and location
• Care services and living options
• Amenities and lifestyle
  • Dining
  • Wellness and recreation
  • Convenience services
  • Additional amenities
• Resident experiences and reviews
• Pricing and value
• What sets it apart
• Things to ask about before deciding
• Recommendations for prospective residents and families
  
  Picking a senior living community is a major decision. Visit in person, ask questions, and talk to current residents and staff. This legwork helps you find a place that actually fits your loved one's needs and personality.
• Conclusion

New City Supportive Living in Chicago's Back of the Yards: Historic building, modern assisted living

Introduction

New City Supportive Living is an assisted living facility at 4707 S Marshfield Ave in Chicago's Back of the Yards neighborhood. The building is the former Goldblatts Department Store, converted into senior housing. It offers assisted living at rates below some Chicago alternatives.

Facility overview and location

The Goldblatts Department Store building now houses a 130-bed assisted living community. Key facts:

• Opened: 2000
• Address: 4707 S Marshfield Ave, Chicago, IL 60609 (Back of the Yards)
• Capacity: 130 beds
• Current occupancy: 101.7 residents
• Occupancy rate: 78%
• Operated by: Vantage Senior Care

The neighborhood location means residents have access to Chicago's hospitals, shops, and transit without leaving the city.

Care services and living options

New City provides assisted living for seniors who need help with daily tasks but want to live independently. Services include:

1. Assisted living with personalized support for daily activities
2. Medication management—staff organize and dispense medications, reducing errors and giving residents and families confidence the schedule is being followed
3. Personal care assistance with bathing, dressing, and grooming
4. 24/7 on-site staff

Residents can choose from studio, one-bedroom, or two-bedroom apartments.

• Studio apartments
• One-bedroom apartments
• Two-bedroom apartments

This range lets residents pick a space that fits their budget and lifestyle.

Amenities and lifestyle

New City offers these amenities:

Dining

• Restaurant-style dining room
• Three meals daily
• Special diets accommodated

Wellness and recreation

• Senior-friendly fitness equipment
• Organized trips to local attractions
• Daily activities, social events, and educational programs

Convenience services

• Housekeeping
• Laundry and linens
• Transportation for medical appointments and shopping

Additional amenities

• On-site convenience store
• Computer room with internet for email and browsing
• Beauty salon and barber
• Outdoor patios and gardens

Meals, housekeeping, and laundry are included in the monthly fee, which simplifies budgeting for residents and families.

Resident experiences and reviews

New City has limited review data—only two reviews posted so far. Average rating is 4.0 out of 5 stars.

• One 4-star review, one 3-star review
• Themes from the reviews:
  • Clean facility
  • Attentive and friendly staff

Good range of activities

1. Safe environment
2. With so few reviews, you won't get a full picture from ratings alone. Visit the facility, talk to staff and current residents, and ask what daily life is actually like.
3. Pricing and value
4. Studio apartments start at $3,195/month. This is competitive in the Chicago market:

New City Supportive Living: $3,195/month (studio)

Beth Anne Place Supportive Living: $3,150/month (studio)

American House Oak Park: $2,995/month (studio)

• Victory Centre of Roseland: $4,260/month (studio)

The all-inclusive model—meals, housekeeping, laundry bundled in—is a good value and makes budgeting straightforward.

What sets it apart

Historic building: The Goldblatts Department Store location appeals to seniors with ties to the neighborhood or an interest in Chicago architecture.

All-inclusive pricing: Meals, housekeeping, and laundry included in the monthly fee means fewer surprises and easier budgeting.

Urban location: The Back of the Yards neighborhood puts residents near hospitals, shops, transit, and cultural venues—good for seniors who want to stay connected to the city.

Affordability: Competitive pricing compared to nearby options.

Range of apartments: Studio to two-bedroom options let residents choose the size they need.

4.0

2

Things to ask about before deciding

New City has strengths, but there are gaps in available information that you should address directly:

0.0

0

Limited reviews: Only two reviews exist. Ask the facility why and consider speaking directly with residents or families to get a clearer sense of daily life.

Pricing for larger apartments: Studio rates are listed, but one- and two-bedroom pricing is not easily available. Get those numbers before deciding.

4.5

5

Amenity details: The facility lists amenities, but you should ask about their actual quality and how often residents use them.

Staff qualifications and ratios: Ask about caregiver training, certifications, staff-to-resident ratios at different times of day, and how long staff typically stay in their jobs.

4.4

5

How care plans adapt: When a resident's needs change, how does the facility adjust the care plan? What happens if a resident needs more help?

Recommendations for prospective residents and families

Visit in person. The historic building and neighborhood matter—see them for yourself. During your visit:

1. Watch how staff interact with residents
2. Sit down for a meal in the dining room
3. Attend an activity if one is happening
4. Look at different apartment sizes
5. Ask about care plans. How does the facility assess what a resident needs when they move in? How often are plans reviewed? Can family members participate in planning?

Request the activity schedule. What activities happen each week? Do they vary by ability level? Can residents suggest new activities?

Clarify the all-inclusive model. What exactly is covered in the monthly fee? Are there additional charges for specialized services? How often do prices increase, and when do residents find out?

1. Ask about staff. What training do caregivers receive? What are the staffing ratios during the day and at night? How long do staff members typically stay? Higher turnover can affect the quality of care.
2. Talk to current residents. If possible, ask them about daily life in the community, whether staff respond quickly to needs, and whether they feel satisfied with the care and services.
3. Evaluate the building. Charm matters, but so does function. Are hallways accessible for walkers and wheelchairs? Are there plans to update aging systems? How does the historic layout affect daily life?
4. Conclusion
5. New City Supportive Living converts a historic Chicago building into an assisted living community. Pricing is competitive, meals and housekeeping are included, and the neighborhood location keeps residents connected to the city.

The downside: few reviews, gaps in publicly available information, and an older building. Before committing, visit in person, ask detailed questions about care and staffing, and talk to current residents. That legwork will help you know whether it's the right fit for your situation.

1. Schedule an In-Person Visit: Because the location is historic and has few reviews, an in-person tour is important. During your visit:
   • Observe staff-resident interactions
   • Sample a meal in the dining room
   • Participate in an activity to gauge engagement levels
   • Ask to see different apartment types
2. Inquire About Care Plans: When considering assisted living, understand how care plans are developed and implemented. Ask about:
   • The assessment process for new residents
   • How care plans are adjusted as needs change
   • The involvement of families in care planning and execution
3. Explore the Activity Program: Request a detailed activity calendar and discuss:
   • The variety and frequency of offered activities
   • How activities are tailored for different ability levels
   • Opportunities for residents to suggest or lead activities
4. Understand the All-Inclusive Model: While the all-inclusive pricing is attractive, be sure to:
   • Here's what the monthly fee includes. This is an important detail for families considering senior living options. The fee covers basic living expenses and a variety of activities, all designed to help residents enjoy a comfortable and worry-free lifestyle. We are transparent about what's included, showing our commitment to providing good value and peace of mind for all residents and their families.
   • Ask about any potential additional costs for specialized services
   • Discuss the policy for price increases and how they’re communicated
5. Investigate Staff Qualifications and Ratios: Ask about:
   • Staff-to-resident ratios during different times of the day
   • The qualifications and training of caregiving staff
     
     High-quality care depends on the qualifications and training of caregiving staff. This includes formal certifications and a thorough understanding of seniors' needs, from medication management to specialized care. This prepares them to handle various challenges. Beyond certifications, soft skills like empathy, patience, and good communication are also important. These help create a supportive and caring environment for residents, improving their overall well-being.
   • Staff retention rates and longevity
6. Connect with Current Residents and Families: If possible, speak with current residents or their family members to gain insights into:
   • Day-to-day experiences in the community
   • The responsiveness of staff to resident needs and concerns
   • Overall satisfaction with the care and services provided
7. Evaluate the Historic Setting: While the historic building adds charm, consider:
   • Accessibility features for seniors with mobility issues
   • Any planned renovations or updates to the facility
   • How the historic nature of the building impacts daily life (e.g., room layouts, common areas)

Conclusion

New City Supportive Living combines historic charm with modern senior care in Chicago. The assisted living community is located in the former Goldblatts Department Store. It offers residents a living experience that respects the building's history and meets the needs of older adults today.

With competitive pricing, an all-inclusive model, and an urban location, the facility is an appealing choice for seniors seeking assisted living in Chicago. The amenities and activities cater to different interests and needs, helping residents live an engaging and fulfilling life.

However, the limited reviews and lack of detailed information about some parts of the facility mean that prospective residents and their families should do thorough research and visit in person. Be sure to ask detailed questions about care plans, staff training, and how the facility meets changing needs over time.

New City Supportive Living is a strong choice for seniors who want to connect with Chicago's history, enjoy an urban lifestyle, and need affordable assisted living. Its setting and care services make it a notable option in Chicago's senior living market.

To choose New City Supportive Living, families should carefully assess individual needs, preferences, and budget. They should also thoroughly evaluate the facility’s current offerings and atmosphere by visiting in person and speaking with staff and current residents.