CareBridge Home Care Using a comprehensive needs assessment and a qualified professional interview of clients and their families prior to the start of care, CareBridge Home Health Care excels in matching the most compatible and well-suited caregivers with clients. We feel so strongly about finding the right caregivers for clients that we guarantee compatibility. If a client is not satisfied with a caregiver, just ask us and we'll provide a new caregiver within two business days. Guaranteed. Providing a highly compatible, qualified caregiver is only the beginning to a personal and professional care experience. Next is to foster strong, caring and trusting relationships between the client, their family and the caregiver. We realized long ago that no agency can micromanage the complex relationships between clients, families and their caregivers. In our client-centered approach, clients, their families and the caregivers work together to define the roles and responsibilities around the client's needs. Finally, a key component to a great care experience is our care coordinators and supporting office staff. They are knowledgeable, experienced, considerate and professional. They strive to exceed our clients' expectations in every way. Whether you need a temporary or permanent caregiver or have an insurance question, they really do go the extra mile to provide the best possible service. Personalized, superior customer service and friendly, courteous and informative answers to your questions are the hallmarks of our service.