Park Avenue Extended Care in Long Beach NY operates one of the region’s largest nursing facilities with 240 beds. The facility’s moderate 3-star rating masks notable achievements in several key areas. Nearly half of its residents return home after their stay, exceeding New York state averages. Patient feedback reveals mixed experiences – rehabilitation services receive frequent praise, while certain aspects of care draw criticism. The facility’s performance data and resident experiences show both strengths and limitations in its healthcare delivery.
Park Avenue Extended Care Facility Overview
Park Avenue Extended Care Facility, located at 425 National Boulevard in Long Beach, New York, serves as a major healthcare provider in Nassau County. The facility first opened its doors to Medicare patients on October 14, 1999.
History and Location in Long Beach NY
The facility features a spacious lobby with a baby grand piano and garden patio. Medical support remains readily accessible, with 56 hospitals within a 25-mile radius. St. John’s Episcopal Hospital sits 4.6 miles away, while South Nassau Communities Hospital stands 4.8 miles from the facility.
Facility Size and Capacity
Park Avenue Extended Care maintains:
- 240 certified beds
- 215 residents on average daily
- 94% occupancy rate
Ownership and Management Structure
Park Avenue Operating Company LLC runs the facility under a for-profit, individual ownership model. The ownership structure breaks down as follows:
Bent Philipson owns 23%, Anthony Bacchi holds 10%, while Esther Farkowitz, Mayer Fischl, and Pinchus Hoffman each control 7%. Teresa Pocchia has served as Managing Employee since August 2004.
The facility accepts both Medicare and Medicaid programs. Park Avenue Extended Care functions independently, without ties to any continuing care retirement community. This independence allows focused attention on specialized resident care.
Quality of Care Analysis
Medicare evaluations show mixed performance metrics at Park Avenue Extended Care Long Beach. The facility’s data reveals both achievements and shortcomings across multiple care categories.
Medicare and State Ratings
Park Avenue Extended Care earned a perfect 5-star rating in quality measures. The health inspection category received 4 stars, showing strong safety compliance. The facility maintains an overall 4-star rating, placing it above several Long Beach competitors.
Staff-to-Resident Ratios
Daily resident care times show varying levels of staff engagement. Certified Nursing Assistants spend 134 minutes with each resident, while Licensed Practical Nurses provide 40 minutes of care. Registered Nurses dedicate 27 minutes per resident. Physical therapy sessions last 7 minutes per resident daily.
Staff retention numbers surpass regional benchmarks. The nursing staff turnover rate reaches 29.2%, beating both New York state’s 44.7% and the national 52.0% average. Long-term residents benefit from this staffing stability.
Healthcare Outcomes and Metrics
Patient data reveals notable successes alongside areas needing attention. Key achievements include:
- 78.67% of short-stay residents showed functional improvements
- 1.46% serious fall rate among patients
- Zero catheter complications reported
The facility reports 0% urinary tract infections. Preventive care statistics show 93.89% of residents received pneumonia vaccines.
Some metrics indicate room for improvement. Reports show 9.86% of residents need more help with daily activities, though this beats regional numbers. Depression symptoms appear in 46.22% of residents, leading to expanded mental health programs.
Park Avenue Extended Care’s performance data demonstrates strong results in key healthcare metrics. The combination of stable staffing and positive patient outcomes establishes the facility’s position among Long Beach healthcare providers.
Comprehensive Care Services
Park Avenue Extended Care’s medical programs span short-term rehabilitation to specialized treatments. Patient data shows strong outcomes across multiple care categories.
Short-term Rehabilitation Programs
The facility’s rehabilitation department reports 49.3% of residents return home after treatment, beating regional averages. Physical therapists working directly with patients focus on mobility and strength recovery through personalized plans.
Safety metrics support the program’s effectiveness. Falls with major injuries affect 0.3% of residents. Infection-related hospitalizations occur in 7.4% of rehabilitation stays.
Long-term Nursing Care Options
Long-term residents receive daily support through:
- Medication management and wound care
- 24-hour nursing oversight
- Occupational and speech therapy
- Nutrition planning
- Social services and family support
Data shows 88.8% of residents maintain independence in daily activities. Weekend staffing levels exceed average requirements, ensuring consistent care delivery.
Specialized Medical Services
The medical department expanded beyond post-acute care to offer physician rehabilitation and therapy programs. Preventive care remains a priority, with 91.4% of residents receiving yearly flu shots. Healthcare specialists coordinate treatment plans for each resident.
Physical therapy services incorporate research-backed techniques for balance improvement and fall prevention. The medical team addresses memory loss, confusion, and behavioral health, combining physical and cognitive care approaches.
Facility Environment and Amenities
Park Avenue Extended Care maintains clean premises and resident-focused spaces. The facility design prioritizes comfort for residents and visitors.
Room Types and Accommodations
Rooms come equipped with standard amenities:
- Private bathrooms with safety features
- Cable TV and telephone service
- Air conditioning
- Wi-Fi and internet access
- Select units include kitchenettes
Residents choose between studio apartments and one-bedroom units. Each room offers furnished options and emergency alert systems.
Common Areas and Recreation Spaces
Park Avenue Extended Care features multiple shared spaces. The facility houses a business room, fitness center, and activity areas. The landscaped courtyard serves as an outdoor retreat for residents.
Amenity spaces include:
- Movie theater
- Arts room
- Spa and wellness center
- Game rooms for social activities
Walking paths and outdoor areas promote physical activity. A library and computer lounge support mental engagement.
Dining Services and Meal Quality
Professional chefs oversee daily meal preparation. The restaurant-style dining service runs throughout the day.
Kitchen staff accommodates dietary needs through:
- Kosher options
- Diabetes-friendly meals
- Allergy-sensitive preparations
Summer programming includes weekly barbecues and happy hour events. Resident feedback highlights the kitchen’s success with diverse menu options. The dining program combines nutrition with social interaction opportunities.
Staff Qualifications and Training
Park Avenue Extended Care follows New York State staffing requirements. The facility’s staff training programs focus on maintaining high care standards.
Medical Team Credentials
Registered Nurses must hold valid New York State RN licenses and show two years of nursing experience. Supervisory roles require additional leadership and communication qualifications.
State mandates require:
- Registered Professional Nurses or Licensed Practical Nurses for 24-hour coverage
- Certified Nurse Aides with state registry verification
- Charge nurses assigned to each shift
Care Staff Experience
The facility follows New York State Public Health Law staffing standards. Daily care requirements specify certified nurse aides provide 2.2 hours per resident, while licensed nurses deliver 1.1 hours of care.
Registered Professional Nurses work 8 consecutive hours daily, seven days weekly. This schedule ensures consistent care delivery while meeting state requirements.
Ongoing Professional Development
Staff development programs shape the facility’s care quality. Training focuses on clinical skills and patient care improvement.
Key training areas include:
- Care plan development through team collaboration
- Nurse aide certification programs
- Regular competency assessments
New staff undergo extensive training during their first four months, working under licensed nurse supervision. When staffing issues arise, the facility implements solutions like bonus programs and labor official consultations.
The professional development system covers specialized healthcare areas. Staff members attend skill enhancement sessions to maintain current medical practices. This approach supports quality care standards while offering career growth opportunities.
Resident and Family Experiences
Park Avenue Extended Care resident stories show mixed healthcare outcomes. Family participation shapes daily care routines and long-term results.
Success Stories and Testimonials
Patient records document multiple recovery stories. One resident overcame depression through staff support. A family member praised physical therapists for improving their mother’s post-surgery mobility.
Rehabilitation data shows 49.3% of residents return home after program completion. This rate beats New York state’s 46.3% average.
Residents highlight specific staff members’ contributions:
- Physical therapists Kent and Ruth earn praise for resident progress
- Nurse Caroline receives recognition for attentive care
- Social worker Alana garners appreciation for communication skills
Common Concerns and Resolutions
The facility addresses service gaps through structured improvement programs. Call bell response times remain an ongoing focus area. Safety metrics show strong performance, with falls causing major injuries affecting 0.3% of residents.
Administrative staff engage directly with families when issues arise. This approach maintains trust while supporting continuous improvement.
Family Involvement Programs
The facility places families at the center of resident care. Care teams incorporate family insights about residents’ backgrounds and preferences.
Staff maintain family connections through:
- Progress updates
- Care procedure explanations
- Outcome forecasts
- Discharge planning assistance
Social workers create detailed transition plans with families for residents returning home. This approach supports the facility’s 88.8% self-care success rate.
Family participation extends to facility events and regular visits. Support services include:
- Caregiver education
- Family support groups
- Bereavement counseling
Family feedback highlights strong communication practices. One family member praised staff’s regular updates. Another noted successful connection maintenance through video calls during difficult periods.
The facility’s family engagement approach shows results in rehabilitation outcomes and resident satisfaction. This collaborative model keeps families actively involved in resident care.
Conclusion
Park Avenue Extended Care demonstrates strong performance metrics among Long Beach nursing facilities. The 240-bed center’s rehabilitation program returns nearly half of residents home, beating state averages.
The facility’s 4-star Medicare rating reflects consistent care quality. Low staff turnover and ongoing training programs support stable patient care. Medical services span short-term rehabilitation to specialized long-term treatment.
Family engagement distinguishes Park Avenue Extended Care from peer facilities. The center’s collaborative approach combines active family participation with clear communication channels. Well-maintained spaces and diverse activities create a supportive resident environment.
Patient data and family feedback position Park Avenue Extended Care as a leading skilled nursing option in Long Beach, NY. The facility balances medical expertise with personalized attention through qualified staff and family-centered programs.
FAQs
Q1. What services does Park Avenue Extended Care offer? Park Avenue Extended Care provides a range of services including short-term rehabilitation programs, long-term nursing care, and specialized medical services. They offer physical therapy, occupational therapy, speech therapy, medication management, wound care, and customized nutrition planning.
Q2. How does Park Avenue Extended Care compare to other facilities in terms of rehabilitation success? Park Avenue Extended Care has a higher success rate for rehabilitation compared to state averages. About 49.3% of residents successfully return home after completing their rehabilitation programs, which is higher than the New York state average of 46.3%.
Q3. What amenities are available at Park Avenue Extended Care? The facility offers various amenities including private rooms with bathrooms, cable TV, Wi-Fi, air conditioning, a fitness center, a movie theater, arts room, spa, game rooms, library, and landscaped outdoor areas. They also provide restaurant-style dining with options for special dietary needs.
Q4. How does Park Avenue Extended Care involve families in resident care? Park Avenue Extended Care actively involves families in care planning and decision-making. They provide regular updates on resident progress, offer support groups, and encourage family participation in facility events. The facility also assists with comprehensive discharge planning to ensure smooth transitions for residents returning home.
Q5. What is the staff-to-resident ratio at Park Avenue Extended Care? While exact ratios may vary, Park Avenue Extended Care adheres to New York State staffing requirements. Certified Nurse Aides provide at least 2.2 hours of care per resident daily, and licensed nurses deliver a minimum of 1.1 hours. The facility maintains 24-hour coverage by Registered Professional Nurses or Licensed Practical Nurses.
