Marquardt Village’s Medicare rating of 1 out of 5 stars signals serious concerns about care quality at the Watertown, Wisconsin senior facility. The 140-bed community charges residents $2,475 monthly, exceeding average rates while struggling with a 63.8% nurse turnover rate – significantly higher than Wisconsin’s 49.5% average.
Performance data reveals troubling patterns at the nursing home. Short-term residents face dim prospects of returning home, with only 42.3% managing successful discharges compared to the state average of 51.5%. The facility’s size makes it a major provider in the region, yet metrics suggest residents receive care below Wisconsin standards.
The numbers paint a clear picture for families weighing senior care options at Marquardt Village. High staff turnover combined with poor Medicare ratings raise red flags about care delivery, despite the facility’s substantial presence in Watertown’s senior living market.
Marquardt Village Overview & Location
Marquardt Village occupies 52 acres between Milwaukee and Madison in Watertown, Wisconsin. The senior living community houses 140 residents since opening in 1969.
Campus Layout and Facilities
The renovated Towne Center anchors the property, featuring Grand Central Bistro and Crave restaurant among its dining options. Residents access social activities through the Karl Fischer Activity Center. Private suites come with individual bathrooms, while flower gardens dot the grounds. The facility houses a gym with an exercise physiologist, professional salon services, and a multipurpose game room serving as a cinema.
Types of Care Available
The facility’s care levels span five categories:
- Independent Living in garden homes and apartments
- Assisted Living with round-the-clock support
- Memory Care for dementia and Alzheimer’s patients
- Skilled Nursing providing continuous medical care
- Short-term Rehabilitation services
Marquardt at Home extends healthcare and hospice support across eight counties. Medical staff includes 12 registered nurses, 22 LPNs, and 90 nurse assistants. A full-time pharmacist maintains weekday office hours.
Local Area Amenities
Four parks surround the facility – Hunter Oaks, Deer Trail, Clark Park, and Fanni P. Lewis Park. The latter features accessible boating and fishing equipment for seniors with mobility needs. Eleven pharmacies operate within a mile radius, while UW Health Partners – Watertown Regional Medical Center sits 0.49 miles away. Residents reach 17 houses of worship, multiple grocery stores and restaurants within four miles.
Cost Analysis & Payment Options
Monthly rates at Marquardt Village range from $2,475 to $8,429. The facility’s base cost averages $7,021, exceeding both Wisconsin’s state average of $4,680 and the national average of $4,215.
Monthly Fee Breakdown
Room costs vary by accommodation type:
- Studio apartments: $2,240 to $4,140
- One-bedroom units: $2,650 to $4,475
- Two-bedroom suites: Fixed at $3,250
Residents face additional charges for specialized services under the facility’s tiered pricing structure.
Insurance & Medicare Coverage
Marquardt Village accepts payment through:
- Medicare and Medicaid
- Commercial insurance
- Private pay arrangements
- Social Security benefits
Medicare covers up to 100 days of short-term rehabilitation after qualifying hospital stays. The facility maintains Medicare and Medicaid certification, though its Medicare rating stands at 2.2 out of 5 stars.
Financial Assistance Programs
Financial assistance options include VA benefits for veterans and surviving spouses. Additional financing routes cover:
- Bridge loans for temporary funding
- Life insurance policy conversions
- Personal loans
- Proceeds from home sales
The facility adjusts costs based on required care levels, ranging from minimal daily assistance to comprehensive nursing support. This system allows prices to reflect actual care needs rather than fixed rates.
Care Quality Assessment
Quality metrics reveal troubling patterns at Marquardt Village, a 140-bed facility operating with 110 current residents under Medicare and Medicaid certification since August 1994.
Staff-to-Resident Ratios
Daily nursing care averages 2 hours and 46 minutes per resident, falling significantly below Wisconsin’s 3 hours 59 minutes average and the national benchmark of 3 hours 46 minutes. The care team includes:
- Registered Nurses and Licensed Practical Nurses
- Certified Nursing Assistants
- Home Health Aides
- Certified Social Workers
Healthcare Services Overview
The facility provides medically-related home health services tailored to individual needs. Specialized dementia and Alzheimer’s care includes daily support and wandering prevention systems. Weekend staffing levels remain above average, maintaining consistent care delivery.
Recent Quality Ratings
Medicare data shows serious deficiencies in care quality. Reports indicate:
- 1 out of 5 stars in Medicare’s rating system
- 6 deficiencies split between health standards and complaints
- 2 incidents with corresponding complaints
The facility paid $12,058 in fines for violations. Emergency room visits show 0.8 per 1,000 patient days, better than Wisconsin’s 1.7 average. However, only 78.2% of residents maintain independent daily activities, compared to the state’s 86.4% average.
Recent violations point to systemic issues:
- Abuse protection failures
- Food safety violations
- Poor accident prevention
- Inadequate grievance handling
Lower emergency room visits and strong weekend staffing fail to offset the facility’s concerning quality metrics and regulatory problems.
Daily Life at Marquardt Manor
Residents gather at the Towne Center for dining, social activities, and wellness programs.
Dining Services & Meal Plans
Grand Central Bistro and Crave restaurant anchor the dining experience. The venues feature:
- Rotating seasonal menus
- Eat-in and takeout options
- Casual daytime service
- Evening gourmet meals
- Social hour events
Activities & Social Programs
The Escapades game room draws residents for cards, pool, and movies. The Grove doubles as chapel and event space, hosting concerts and worship services.
Daily activities focus on building social connections and mental engagement. Staff organize events promoting active lifestyles and community interaction among residents.
Wellness Initiatives
Strides and Stretches fitness center offers customized exercise programs with professional trainers. The on-site salon provides therapeutic massage, facials, and hair styling. Wellness programming extends to emotional and spiritual support.
The 52-acre grounds connect to Riverside Park, enabling outdoor activities. This multi-faceted approach aims to support resident and staff wellbeing.
Family Experience & Reviews
Resident experiences at Marquardt Village show stark differences between care levels, Reuters reports. Independent living residents praise the Milo Loppnow apartments’ design and social atmosphere. The maintenance-free lifestyle and organized activities receive positive feedback for supporting mental acuity.
Resident Testimonials
Nursing home residents paint a different picture. Basic care requests face delays beyond 30 minutes. Reports show missed meal deliveries and extended wait times for assistance.
Family Feedback Analysis
Family members highlight recurring problems:
- Staff shortages impacting care delivery
- Minimal resident-staff interaction time
- Outdated rooms and facilities
- Smooth transitions between care levels
The hospice unit stands out as an exception. One family member describes “exceptional attentiveness” during their father’s five-week stay. Home health services earn similar praise, particularly for physical and occupational therapy programs.
Communication Protocols
Staff responsiveness varies widely at Marquardt Village. Some families praise detailed facility tours and clear explanations, while others report delayed responses to urgent care concerns.
The facility recently expanded family involvement in operations, offering multiple communication channels:
- Staff-family meetings
- Care plan updates
- Emergency alerts
- Family council seats
Response times remain inconsistent despite these changes. While some families report resolved issues, others describe ongoing communication problems.
Independent living thrives at Marquardt Village multi-level care facility, but intensive care faces staffing challenges. Families must weigh these varied experiences against their specific care requirements.
Conclusion
Marquardt Village’s Medicare rating of 1 out of 5 stars raises serious questions about its senior care options. The facility charges $2,475 monthly for its 52-acre campus amenities, yet struggles with fundamental care quality issues.
Data shows mixed performance across services. Independent living and hospice care earn positive reviews, while nursing care faces critical staffing problems. Staff turnover reaches 63.8%, far exceeding Wisconsin’s 49.5% average. Weekend coverage stays above average, but daily care time falls below state standards.
The facility suits independent seniors seeking social programs and wellness activities. Residents needing intensive nursing care face concerning quality metrics and staffing shortages. Families should tour the facility, speak with current residents, and examine care agreements before committing to Marquardt Village.
FAQs
Q1. What is the overall rating of Marquardt Village Watertown WI? Marquardt Village currently has a Medicare rating of 1 out of 5 stars, indicating significant room for improvement in care quality.
Q2. What types of care are available at Marquardt Village? Marquardt Village offers a range of care options including independent living, assisted living, memory care, skilled nursing, and short-term rehabilitation services.
Q3. How much does it cost to live at Marquardt Village? Monthly rates at Marquardt Village start from $2,475 and can go up to $8,429, depending on the type of accommodation and level of care required.
Q4. What amenities are available to residents at Marquardt Village? Residents have access to various amenities including dining venues, an activity center, a fully-equipped gym, a professional salon and spa, and a game room that doubles as a cinema.
Q5. How do families and residents rate their experience at Marquardt Village? Experiences vary, with independent living residents generally reporting positive experiences, while nursing home residents face challenges related to staffing and response times. Families appreciate the ability to move between care levels but express concerns about staffing shortages and communication issues.
