1. Introduction
Legacy North Royalton is a skilled nursing facility located at 9055 West Sprague Road, Parma, OH 44133, in the Cleveland metropolitan area. This comprehensive review aims to provide detailed insights into the facility’s services, amenities, pricing, and overall quality of care, as well as a comparison with other rehabilitation facilities in the Cleveland area.
2. Services Offered
Legacy North Royalton provides a range of services to meet various care needs:
| Service Category | Description |
|---|---|
| Skilled Nursing | 24/7 professional care with round-the-clock medical supervision |
| Rehabilitation | Short-term rehabilitation focusing on post-surgery recovery |
| Memory Care | Specialized support for residents with dementia |
| Long-Term Care | Extended residential care with round-the-clock skilled nursing |
| Respite Care | Short-term relief stays for caregivers |
| Assisted Living | Semi-independent living with daily living assistance |
| Hospice Care | Compassionate end-of-life care services |
| Specialized Clinical Care | Advanced medical support in cardiology, nephrology, orthopedics, and pulmonology |
2.1 Rehabilitation Services
The facility offers physical, occupational, and speech therapy as part of its rehabilitation program. While specific success rates for Legacy North Royalton are not available, top-performing facilities in the Cleveland area show over 90% of short-term rehabilitation patients returning home, with an average stay of 30 days.
3. Amenities and Facility Features
Legacy North Royalton provides several amenities to enhance resident comfort:
- Private and semi-private resident rooms
- Emergency response system
- Game/activities room
- Guest parking
- Wi-Fi access
- Fitness center
- Salon/barbershop
- Housekeeping services
- Transportation services
3.1 Dining Services
- Nutritious meals provided three times daily
- Dietary accommodations available for specific health needs
3.2 Wellness Programs and Activities
While specific details about daily activities at Legacy North Royalton are limited, the facility offers:
- Social events and gatherings
- Basic fitness classes
- Occasional educational programs
- Recreational activities
- Therapy dog program
- Religious services including church activities
The facility’s activities program has received a high rating of 4.7 out of 5, indicating a strong focus on resident engagement.
4. Quality of Care and Staff Responsiveness
The quality of care at Legacy North Royalton shows mixed results based on Medicare ratings:
| Category | Rating | Scale |
|---|---|---|
| Overall Rating | 2.0 | Out of 5 |
| Health Inspection | 2.0 | Out of 5 |
| Quality Measures | 4.0 | Out of 5 |
| Staffing | 2.0 | Out of 5 |
4.1 Staffing Metrics
| Staff Category | Hours per Resident/Day |
|---|---|
| CNA Coverage | 1.73 hours |
| LPN Care | 0.92 hours |
| Total Nursing Staff | 3.39 hours |
These ratings, particularly the low staffing score, align with some resident feedback about staffing shortages and inconsistent care quality. However, the high score in Quality Measures suggests that the facility performs well in certain aspects of care delivery.
5. Resident Experiences and Testimonials
Feedback from residents and their families presents a mixed picture:
Positive Experiences:
- “The staff here works very hard, I call all staff here angels, they try so hard.” – Resident Family Member (February 2024)
- “The food looked good and they appeared to be relatively well-staffed. My friend was happy and that’s the big thing.” – Visitor
Areas of Concern:
- “This place should be shut down!! After being released from Southwest after gall bladder extraction, my mother-in-law went here for rehab… She was dehydrating…” – Family Member (November 2019)
These testimonials highlight both the dedication of some staff members and serious concerns about care quality and oversight.
6. Pricing Information
While specific pricing varies based on care needs, the following information has been reported:
- Full-time residency: Approximately $8,900 per month
- The facility is certified for both Medicare and Medicaid
- Various payment options accepted, including private insurance and self-pay
For the most accurate pricing, it’s crucial to contact the facility directly as costs can vary based on the level of care required and specific services needed.
7. Comparison with Other Cleveland Area Facilities
To provide context, here’s how Legacy North Royalton compares to other top-rated facilities in the area:
| Facility Name | Overall Rating | Key Strengths | Notable Features |
|---|---|---|---|
| Legacy North Royalton | 2/5 (Medicare) | Comprehensive services, Strong activities program | Affordable pricing, Rehabilitation services |
| Eliza Jennings Health Campus | Not Rated | Skilled Nursing, Rehabilitation | 24-hour RN staffing, Pet-friendly |
| Franklin Plaza | 3.5/5 | Long-term care, Memory Care | AHCA/NCAL Bronze Award, Secured dementia unit |
| Rocky River Gardens | 4.0/5 | Short & Long-term Care | Hospital proximity, On-site rehab |
| The Slovene Home | 4.2/5 | Skilled Nursing | BBB A+ Rating, Private rooms |
7.1 Service Offerings Comparison
| Service Category | Legacy North Royalton | Top Competitors Average |
|---|---|---|
| Skilled Nursing | Available | Available |
| Rehabilitation | Limited Programs | Comprehensive Programs |
| Memory Care | Not Specified | Available at 60% of facilities |
| Activities Program | Strong (4.7/5) | Moderate to Strong |
| Specialized Care Units | Limited | Extensive |
8. Unique Features and Programs
While Legacy North Royalton offers a comprehensive range of services, it lacks standout features compared to some other facilities in the area. Its strengths include:
- Strong activities program (rated 4.7/5)
- Diverse range of care options from assisted living to hospice care
- On-site clinical laboratory and diagnostic imaging services
- Therapy dog program
However, the facility could benefit from developing more specialized care units and enhancing its rehabilitation programs to better compete with top-performing facilities in the area.
9. Reputation and Recognition
Based on the available information, Legacy North Royalton has not received notable awards or recognitions. Its reputation in the community appears mixed, with some positive experiences reported alongside significant concerns about care quality and staffing.
10. Recommendations for Prospective Residents and Families
- Schedule an In-Person Tour: Given the discrepancies between the facility’s appearance and reported care quality, it’s crucial to visit in person. During your visit:
- Observe staff-resident interactions
- Ask to see therapy areas and participate in a sample activity
- Request to view a meal service
- Review Current Inspection Reports:
- Access the most recent state inspection reports
- Pay special attention to any citations related to staffing or care quality
- Discuss Staffing Patterns:
- Ask for specific nurse-to-resident ratios for each shift
- Inquire about staff turnover rates and training programs
- Evaluate Rehabilitation Services:
- Request detailed information about the rehabilitation program
- Ask for success rates and average length of stay for conditions similar to your needs
- Explore Alternative Options:
- Consider touring higher-rated facilities like Eliza Jennings Health Campus or The Slovene Home
- Compare specialized services, especially if memory care is a priority
- Financial Planning:
- Request a detailed breakdown of costs for your specific care needs
- Discuss all available payment options and any potential for rate increases
- Speak with Current Residents and Families:
- Ask the facility to connect you with current residents or family members
- Join a support group for families of nursing home residents to gain additional insights
11. Conclusion
Legacy North Royalton offers a comprehensive range of services at competitive prices in the Cleveland area. However, the facility faces significant challenges in terms of overall care quality, staffing, and resident satisfaction. While its pricing is attractive and it offers a strong activities program, prospective residents and their families should carefully weigh these factors against the reported issues with care quality and staff responsiveness.
The facility’s low Medicare ratings in staffing and health inspections, combined with mixed resident feedback, suggest that there is substantial room for improvement in various aspects of care delivery. When compared to top-performing facilities in Cleveland, Legacy North Royalton lags behind in terms of specialized services, overall quality metrics, and resident satisfaction.
For families considering Legacy North Royalton, it’s crucial to conduct thorough due diligence, including in-person visits, detailed discussions with staff, and careful review of recent inspection reports. Given the critical nature of nursing home care, exploring alternative options with higher ratings and more consistent positive feedback may be advisable.
Ultimately, the choice of a nursing home is a deeply personal decision that should be based on a comprehensive evaluation of an individual’s specific care needs, budget constraints, and personal preferences. While Legacy North Royalton may be suitable for some, its current performance metrics suggest that careful consideration and comparison with other options in the Cleveland area is warranted before making a final decision.
