1. Introduction
Richfield Living Roanoke Campus, located at 1047 Mecca Street NE, Roanoke, VA 24012, is a senior living community offering a wide range of care options. This comprehensive review aims to provide detailed insights into the facility’s services, amenities, pricing, and how it compares to other options in the Roanoke area.
2. Services Offered
Richfield Living Roanoke Campus provides a continuum of care to meet various needs:
| Service Type | Description |
|---|---|
| Assisted Living | Personalized assistance with daily activities, medication management, and 24/7 staff availability |
| Independent Living | Self-sufficient lifestyle with community benefits and maintenance-free living |
| Memory Care | Specialized support for residents with Alzheimer’s or other forms of dementia |
| Skilled Nursing | 24/7 professional care with round-the-clock medical supervision |
| Rehabilitation | Short-term rehabilitation focusing on post-surgery recovery |
| Home Care Services | In-home assistance with personal care and daily tasks |
| Adult Day Care | Daytime supervision and structured activities |
| Hospice Care | Compassionate end-of-life care services |
2.1 Specialized Clinical Care
Richfield Living offers advanced medical support in several areas:
- Cardiology
- Nephrology
- Orthopedics
- Pulmonology
This specialized care sets Richfield apart from some competitors in the area, providing a higher level of medical expertise on-site.
3. Amenities and Daily Activities
Richfield Living Roanoke Campus offers a resort-style environment with numerous amenities:
- Professional dining services with chef-prepared meals
- Fitness center with specialized senior programs
- Beauty salon/barbershop
- Landscaped gardens and walking paths
- Game and activities room
- Transportation services
- Wellness center
3.1 Daily Activities and Programs
The facility provides a rich variety of activities to keep residents engaged:
- Arts and crafts sessions
- Health and wellness programs
- Educational workshops
- Social events and gatherings
- Fitness classes tailored for seniors
- Community outings
- Therapy dog program
- Religious services including church activities
The activities program at Richfield Living has received a high rating of 4.7 out of 5, indicating a strong focus on resident engagement and quality of life.
4. Pricing Information
Richfield Living’s pricing structure is as follows:
| Service Level | Monthly Cost Range |
|---|---|
| Starting Price | $2,400 |
| Average Cost | $4,660 |
| Maximum Range | $6,920 |
| Comprehensive Care | Up to $9,118 |
4.1 Value Additions
- All-inclusive service packages
- Flexible care level adjustments
- Access to all community amenities
- Resident Benevolence Fund support availability
It’s important to note that actual prices may vary based on the level of care required and specific services needed. Prospective residents are encouraged to contact Richfield Living directly for the most accurate and personalized pricing information.
5. Quality of Care and Staff Responsiveness
The quality of care at Richfield Living Roanoke Campus shows mixed results based on various metrics:
| Category | Rating | Scale |
|---|---|---|
| Overall Rating | 2.0 | Out of 5 |
| Health Inspection | 2.0 | Out of 5 |
| Quality Measures | 4.0 | Out of 5 |
| Staffing | 2.0 | Out of 5 |
While the facility scores well on quality measures, there are areas for improvement in staffing and overall care delivery.
5.1 Staff Recognition
Despite the mixed ratings, Richfield Living has recognized several staff members for their exceptional service:
| Award Category | Recipient | Achievement |
|---|---|---|
| Leadership Award | Holston Norman | Excellence in dietary supervision |
| Achievement Award | Eric Johnson | Outstanding security management |
| Community Award | Cynthia Redman | Exceptional volunteer service |
| Clinical Award | Janice Walker | Superior resident care |
These awards highlight the facility’s commitment to recognizing and promoting quality care among its staff.
6. Resident Experiences and Testimonials
Feedback from residents and their families presents a mixed picture:
Positive Experiences:
- “I chose Richfield Living in Roanoke for my brother because it has a comprehensive care facility and memory care, so that he could get both aspects of what he needs.” – Family Member
Areas of Concern:
- Some reviews have highlighted issues with staffing levels and care consistency, particularly following recent management changes.
7. Unique Features and Programs
Richfield Living Roanoke Campus distinguishes itself through:
- Comprehensive Care Continuum: Offering services from independent living to hospice care, allowing residents to age in place.
- Specialized Clinical Care: Advanced medical support in cardiology, nephrology, orthopedics, and pulmonology.
- Strong Activity Program: With a 4.7/5 rating, the facility excels in providing engaging and diverse activities for residents.
- Recent Merger: The July 2023 merger with Friendship organization has expanded service capacity and resources.
8. Comparison with Other Roanoke Facilities
To provide context, here’s how Richfield Living compares to other top-rated facilities in the area:
| Facility Name | Overall Rating | Key Strengths | Starting Price |
|---|---|---|---|
| Richfield Living | 2/5 (Medicare) | Comprehensive services, Strong activities program | $4,352/month |
| Raleigh Court Health & Rehab | Not Rated | 120-bed facility, Specialized therapy programs | Not Published |
| Brandon Oaks | 4/5 | Pet-friendly, High staffing ratio | $5,092/month |
8.1 Service Comparison
| Service Category | Richfield Living | Raleigh Court | Brandon Oaks |
|---|---|---|---|
| Skilled Nursing | ✓ | ✓ | ✓ |
| Physical Therapy | ✓ | ✓ | ✓ |
| Occupational Therapy | ✓ | ✓ | ✓ |
| Memory Care | ✓ | Limited | Limited |
| Respite Care | ✓ | ✓ | ✓ |
| Restaurant Dining | ✓ | Basic | ✓ |
9. Recommendations for Prospective Residents and Families
- Schedule an In-Person Tour: Given the mixed reviews, it’s crucial to visit Richfield Living in person. During your visit:
- Observe staff-resident interactions
- Ask to participate in a sample activity
- Request to view a meal service
- Inquire about the specialized clinical care programs
- Review Current Inspection Reports:
- Access the most recent state inspection reports
- Pay special attention to any citations related to staffing or care quality
- Discuss Staffing Patterns:
- Ask for specific nurse-to-resident ratios for each shift
- Inquire about staff turnover rates and training programs, especially for memory care
- Evaluate Activity Programs:
- Request a detailed monthly activity calendar
- Ask about participation rates and how activities are tailored to individual preferences
- Explore Financial Options:
- Discuss the Resident Benevolence Fund and eligibility criteria
- Inquire about potential rate increases and what triggers care level adjustments
- Compare Specialized Services:
- If specialized medical care is needed, compare Richfield’s offerings with other facilities
- Ask for success rates and outcomes in areas like cardiology or orthopedic rehabilitation
- Speak with Current Residents and Families:
- Request to speak with residents or family members, especially those using similar care levels
- Join a support group for families of nursing home residents to gain additional insights
10. Conclusion
Richfield Living Roanoke Campus offers a comprehensive range of services in a resort-style setting. Its strengths lie in its diverse care options, strong activity programs, and specialized clinical care. However, mixed reviews and ratings suggest areas for improvement, particularly in staffing and overall care consistency.
The facility’s recent merger with Friendship organization may lead to enhancements in service delivery and resource availability. For families considering Richfield Living, it’s crucial to conduct thorough due diligence, including in-person visits and detailed discussions with staff and current residents.
While Richfield Living may be suitable for seniors seeking a wide range of care options under one roof, its current performance metrics suggest that careful consideration and comparison with other options in the Roanoke area is warranted before making a final decision. The choice of a senior living facility is deeply personal and should be based on individual care needs, preferences, and budget considerations.
