Braintree Manor Healthcare received a concerning 2 out of 5 stars from Medicare, placing the 177-bed facility among the lowest-rated nursing homes in the area. Federal regulators fined the facility $216,044 over the past three years, citing multiple care violations alongside a below-average rehabilitation rating.
The nursing home shows mixed performance indicators. Long-term residents maintain strong daily activity abilities at 92.4%, yet the facility reports a 44.6% rate of anti-psychotic medication use among residents – significantly higher than recommended levels.
Staff members provide average long-term care services, Medicare data shows. The facility faces ongoing challenges with rehabilitation programs and medication management protocols. Recent federal assessments highlighted gaps between standard care requirements and actual service delivery at the nursing home.
Braintree Manor Healthcare Services and Capacity Review
Braintree Manor Healthcare operates from 1102 Washington Street, providing short-term rehabilitation and long-term care services. The facility’s rehabilitation programs focus on post-surgery recovery and hospital-to-home transitions. Medical staff deliver round-the-clock skilled care for residents needing continuous support.
Federal data shows nurses provide 0.3 hours of direct care per resident daily. Staff members handle medication administration, assist with daily activities, and maintain constant resident supervision. The nursing home also supports non-ambulatory patients through specialized care protocols and 12-16 hour nursing coverage.
The facility stands among four nursing homes in Braintree, housing:
- 162 total resident spaces
- 144 Medicare-certified beds
- 96 nursing rooms
- 33,034 square feet of patient care space
- 24,030 square feet for resident rooms and nursing stations
Current staffing maintains one caregiver for every five residents, serving adults 55 and older.
The facility’s Neurorehabilitation Program, launched in 2002, treats patients with neurological conditions. Services include speech, occupational, and physical therapy, alongside mental health support and nutritional guidance.
Medicare records show strong preventive care results, with less than one hospitalization per 1,000 long-term resident days. The nursing home reports 64.09% of residents receiving pneumonia vaccines. Additional medical services cover podiatry, wound treatment, and specialized care needs.
Medicare Data Reveals Quality Concerns at Braintree Manor
The Centers for Medicare and Medicaid Services rates Braintree Manor Healthcare 2 out of 5 stars, placing it among Massachusetts’ bottom 20-40% of nursing homes. The facility earned mixed ratings across key categories:
- Health inspections: 2 out of 5 stars
- Quality measures: 3 out of 5 stars
- Nursing staff levels: 3 out of 5 stars
- RN staffing: 3 out of 5 stars
Staff shortages plague the nursing home’s daily operations. Nurses provide 3 hours and 23 minutes of care per resident daily, falling below state and national averages of 3 hours and 46 minutes. The facility reports 0.31 staff hours and 3.87 nurse hours per resident per day.
Recent reports exposed serious understaffing incidents. Two certified nursing assistants handled care for 39 residents, leading to missed meals and delayed resident assistance.
Health inspectors cited the facility for multiple violations. The nursing home failed to protect residents’ rights to dignified care and self-determination. Key problems included:
- Poor abuse prevention policies implementation
- Inadequate respiratory care delivery
- Weak infection prevention protocols
Investigators documented cases where insufficient supervision led to improper resident restraint. Federal regulators imposed fines exceeding $100,000, signaling ongoing compliance failures.
Resident outcome data shows conflicting results. While reporting zero falls with major injuries, the facility faces scrutiny over its 44.6% anti-psychotic medication rate. Short-term patients visit emergency rooms at 2.47 per 1,000 resident days.
Resident and Family Accounts Show Mixed Care Quality
Penny Shaw, 77, describes serious care problems at Braintree Manor Healthcare. The total-care resident reports missing multiple breakfasts and waiting hours for basic assistance due to staffing shortages. “We need quality, safe, respectful, individualized care, person-centric care, all care,” Shaw emphasizes.
Some residents point to recent improvements. A long-term resident’s visitor noted better personal care standards and a more welcoming environment. The new nursing director’s oversight sparked visible changes in resident grooming and daily care routines.
Family feedback reveals stark contrasts in care experiences. One family member praised the “loving and caring” environment and respectful staff interactions. Others report serious incidents, including an ICU transfer without family notification.
Multiple families raised concerns about:
- Poor social worker communication
- Unclean facility conditions
- Insufficient resident supervision
Department of Public Health investigations exposed systemic problems. Two nursing assistants handled care for 39 residents during one morning shift. Regulators cited the facility for:
- Violating resident dignity rights
- Failed abuse prevention policies
- Inadequate accident prevention
The nursing home appointed a new director to address these issues. Current data shows improved fall prevention protocols and stronger quality controls.
Residents continue reporting stolen personal items during night hours. Language barriers between staff and residents create additional communication challenges, especially affecting those with existing conditions.
Staff Numbers Show High Turnover, Training Gaps
Braintree Manor Healthcare employs 151 full-time equivalent workers. Current staffing includes:
- 43 Certified Nurse Aides (90,379 annual hours)
- 27 Licensed Practical Nurses (55,165 hours)
- 5 Registered Nurses (10,875 hours)
- 14 Dietary Staff members (28,198 hours)
Sign-on bonuses reach $10,500 for full-time Registered Nurses and $5,000 for part-time positions. Multiple nursing and support roles remain unfilled.
Nursing staff turnover reaches 51.3%, surpassing state averages of 44.4%. Staff shortages led to two nursing assistants handling 39 residents during some shifts.
Total nursing staff departures hit 45.1%, placing the facility 5% under state and 14% below national averages. Weekend coverage earned high marks for maintaining weekday staffing levels.
State regulations mandate comprehensive staff training. Required orientation covers:
- Independent living principles
- Resident rights protection
- Emergency response protocols
- Communication techniques
- Food safety standards
Staff must complete 10 annual training hours, including 2 hours of Alzheimer’s and dementia care instruction. Personal care workers need 54 initial training hours before resident contact. Qualified nurses evaluate staff performance twice yearly.
The Staff Development Coordinator role demands RN licensure, CPR certification, and infection control credentials. One coordinator oversees training for 1,754 hours annually. Ongoing education includes abuse reporting, behavioral management, teamwork, and clinical skills.
Braintree Manor Healthcare Costs and Payment Options
Monthly rates at Braintree Manor Healthcare range from $1,970 to $12,395, averaging $7,182 before discounts. Daily care costs start at $121.
The nursing home generates revenue primarily through:
- MassHealth Fee-for-Service: $2,635,014 yearly
- MassHealth Managed Care: $17,087
- Senior Care Options: $95,420
- Medicaid Out-of-State: $12,217,601
Total facility revenue reaches $16,461,479. Additional income sources include prescription drugs ($16,102), therapy services ($161,877), and laboratory work ($2,822).
The facility accepts Medicare and Medicaid, private insurance, long-term care coverage, VA benefits, and direct payments. Medicare covers short-term rehabilitation up to 100 days following three-day hospital stays. Long-term care relies on Medicaid after exhausting insurance and savings.
Annual operating costs include:
- Nursing expenses: $5,685,324
- Administrative costs: $3,529,692
- Variable expenses: $6,408,866
- Capital and fixed costs: $626,061
Families struggling with payments can access bridge loans, VA programs, life insurance conversions, personal loans, and home sale proceeds. The facility offers personalized payment plans and free financial counseling.
Financial assistance programs evaluate:
- Individual financial needs
- Federal Poverty Guidelines
- Available resources
Automatic aid qualification applies to homeless individuals, estates of deceased residents without assets, mentally incapacitated residents without representatives, and recent Medicaid recipients.
The facility reviews multiple income sources for financial assistance eligibility, including wages, benefits, and investments. Qualifying residents receive 50-75% discounts on emergency and necessary care.
Building Conditions and Safety Protocols at Braintree Manor
Braintree Manor Healthcare occupies 33,034 square feet of patient care space. Recent renovations throughout 2024 transformed the facility’s appearance. New festive decorations and vibrant common areas replaced dated interior spaces.
The 177-bed facility currently features:
- 50 beds ready for immediate use
- 24,030 square feet of resident rooms and nursing stations
- Dedicated rehabilitation areas
- Activity spaces for residents
State inspectors flagged multiple maintenance issues. Key violations included:
- Failed pest control measures
- Unsafe resident areas
- Problematic food storage conditions
Department of Public Health reports documented widespread cleanliness problems. The nursing home failed to maintain infection controls, follow cleaning protocols, and fix structural safety issues.
The facility strengthened security measures through:
Resident monitoring systems featuring 24/7 nursing oversight, regular safety checks, and emergency protocols.
Updated infection controls requiring strict PPE use, COVID-19 isolation procedures, and enhanced cleaning routines.
Safety infrastructure includes secured entrances, emergency alerts, and fire protection equipment.
Recent safety audits show marked improvements. The facility earned perfect scores during its latest on-site inspection. Management secured adequate protective equipment supplies for staff and residents.
A Limited Liability Company owns and operates the nursing home. Resident and family councils help oversee facility conditions and resident care quality. These groups ensure management addresses maintenance and safety concerns promptly.
Medicare Data and Staff Shortages Shape Braintree Manor’s Care Quality
Federal regulators fined Braintree Manor Healthcare $216,044 over three years while maintaining its 2-out-of-5-star Medicare rating . The nursing home shows mixed performance indicators, balancing adequate long-term care with concerning rehabilitation metrics.
Staff shortages plague daily operations. Recent reports exposed two nursing assistants handling 39 residents , highlighting critical gaps in basic care delivery. The new nursing director’s protocols show early signs of improvement in resident care quality and activity programs.
Monthly costs range from $1,970 to $12,395 , matching regional care facility averages. Medicare covers short-term rehabilitation needs, while various payment options including VA benefits help families manage long-term expenses.
The facility’s specialized programs and fall prevention measures demonstrate some operational strengths. However, current staffing challenges and quality metrics raise questions about rehabilitation service capabilities. Families considering basic long-term care might find suitable options here, provided they maintain active oversight of resident care .
FAQs
Q1. What is the overall Medicare rating for Braintree Manor Healthcare? Braintree Manor Healthcare has an overall Medicare rating of 2 out of 5 stars, placing it in the lower 20-40% of nursing homes in Massachusetts.
Q2. What specialized programs does Braintree Manor Healthcare offer? The facility offers a comprehensive Neurorehabilitation Program, established in 2002, designed for individuals with neurological disorders. It includes services such as Speech Therapy, Occupational Therapy, Physical Therapy, Mental Health Services, and Nutritional Counseling.
Q3. How does the staffing situation at Braintree Manor Healthcare compare to state averages? The facility provides 3 hours and 23 minutes of nurse staffing per resident daily, which is below both Massachusetts and national averages of 3 hours and 46 minutes. The nursing staff turnover rate is 51.3%, exceeding the state average of 44.4%.
Q4. What are the monthly costs for care at Braintree Manor Healthcare? Monthly rates at Braintree Manor Healthcare start at $1,970 and can reach up to $12,395, with an average monthly cost of $7,182 before any discounts. Daily rates begin at $121.
Q5. What recent improvements has Braintree Manor Healthcare made? The facility has appointed a new nursing director, resulting in enhanced care standards. Recent visual documentation reveals significant esthetic enhancements, creating a more welcoming environment with festive decorations and vibrant common areas. The facility has also passed its most recent on-site audit with perfect scores in safety protocols.
