Introduction

Garden Place Healthcare, located at 193-195 Pleasant Street, Attleboro, MA 02703, is a skilled nursing facility offering a range of services for seniors requiring specialized care. This comprehensive review aims to provide detailed insights into the facility’s services, amenities, resident experiences, pricing, and how it compares to other options in the Attleboro area.

Services Offered

1. Skilled Nursing Care

Garden Place Healthcare provides 24/7 skilled nursing care, ensuring round-the-clock support for residents. Key features include:

• Licensed nursing staff supervision
• Medication management
• Assistance with activities of daily living (ADLs)
• 3 hours and 11 minutes of daily nursing care per resident
  • This is below the state average of 3 hours and 46 minutes, indicating an area for potential improvement

2. Rehabilitation Services

The facility offers comprehensive rehabilitation services, including:

• Physical therapy
• Occupational therapy
• Speech therapy (for communication and swallowing difficulties)
• Customized rehabilitation plans for post-surgery recovery

3. Specialized Care Options

While specific details on specialized care were not extensively covered in the sources, Garden Place Healthcare typically offers:

• Post-hospitalization recovery support
• Management of chronic conditions
• End-of-life care and support

Amenities and Daily Activities

Facility Amenities

1. Living Spaces
   • Furnished rooms with private bathrooms and kitchenettes
   • Clean and organized environment
2. Community Areas
   • Outdoor areas and garden
   • Walking paths for resident enjoyment
3. Dining Services
   • Restaurant-style dining with options for special dietary needs
   • Meals prepared by a professional chef
4. Support Services
   • Transportation options for residents
   • Housekeeping and laundry services
   • Emergency alert system

Daily Activities

Garden Place Healthcare offers a variety of activities to promote social engagement and mental stimulation:

• Group exercise programs tailored for seniors
• Arts and crafts sessions
• Movie nights
• Educational seminars
• Social events and holiday celebrations
• Community-sponsored activities

Resident Experiences and Testimonials

Feedback from residents and their families provides mixed insights into life at Garden Place Healthcare:

Positive Experiences

1. “The staff works very hard to find the formulas that work for each resident… they will go over and beyond to make sure they sustain and improve it.” – Family member
2. “The community’s dedication to resident well-being is further exemplified by the actions of staff members going above and beyond to facilitate communication between residents and their families.” – Reviewer

Areas for Improvement

1. “There was absolutely no communication from the staff to family members… My mother was diagnosed with Covid and no one told us.” – Family member
2. “My husband was here for 2 years and it was a nightmare… I saw roaches… My husband’s gowns were stolen.” – Spouse of resident

These testimonials highlight the importance of personal visits and thorough research when considering Garden Place Healthcare as a senior living option.

Quality Metrics and Performance

According to Medicare Care Compare, Garden Place Healthcare demonstrates the following performance metrics:

Short-Term Care Outcomes

• Return Home Rate: 48.8% (State average: 54.1%)
• Major Injury Falls: 0.0% (Better than state average: 0.8%)
• Infection-related Hospitalizations: 6.1% (Better than state average: 6.6%)
• Emergency Room Visits: 3.8% (Significantly better than state average: 11.6%)

Overall Ratings

• Quality Rating: 3.0 out of 5
• Staffing Rating: 2.0 out of 5
• Overall Rating: 3 out of 5

These metrics indicate that while Garden Place Healthcare excels in preventing major injuries and managing emergency situations, there’s room for improvement in staffing levels and overall quality of care.

Pricing Information

Garden Place Healthcare’s pricing structure is as follows:

• Daily Rate Range: $300 to $400 per day
• Monthly Cost Range: $9,000 to $12,000

It’s important to note that these costs can vary based on the level of care required and additional services needed.

Insurance and Payment Options

The facility accepts various payment methods:

1. Medicare:
   • Covers the first 20 days of skilled nursing care fully
   • Days 21-100 require a copayment of $185.50 per day (as of 2023)
   • After 100 days, Medicare does not cover further skilled nursing care
2. Medicaid: Available for eligible residents, potentially covering the full cost of care
3. Private Insurance: Accepted, but coverage details vary by plan
4. Private Pay: Option for those not using insurance or after insurance coverage ends

Comparison with Local Competitors

To help families make informed decisions, here’s a comparison of Garden Place Healthcare with other nursing facilities in the Attleboro area:

Key Differences

1. Quality of Care: While Garden Place Healthcare provides essential services, its overall rating (3.0/5) is lower compared to some local competitors, suggesting room for improvement in care quality and resident satisfaction.
2. Specialized Services: Garden Place Healthcare’s low rate of emergency room visits (3.8%) stands out positively compared to the state average (11.6%), indicating effective management of resident health issues.
3. Staffing Levels: With 3 hours and 11 minutes of daily nursing care per resident, Garden Place Healthcare falls below the state average of 3 hours and 46 minutes, which may impact the quality of personalized care.
4. Pricing: Garden Place Healthcare’s costs are in line with the local market, offering a balance between services provided and affordability.
5. Regulatory Compliance: Recent inspections have revealed several areas requiring attention, which is an important consideration for families evaluating long-term care options.

Recommendations for Families

When considering Garden Place Healthcare or any senior living facility, families should:

1. Schedule an In-Person Visit:
   • Arrange a tour of Garden Place Healthcare and at least 2-3 competitor facilities.
   • Observe staff interactions with residents during different times of the day.
   • Request to participate in a meal to evaluate food quality and dining experience.
   • Pay special attention to cleanliness and maintenance, given some negative feedback in this area.
2. Evaluate Care Plans:
   • Request a sample care plan from Garden Place Healthcare and competing facilities.
   • Ask about the frequency of care plan reviews and updates.
   • Inquire about the process for adjusting care levels as needs change, especially given the facility’s average rating in both short-term and long-term care.
3. Assess Staffing Levels:
   • Request specific information on staff-to-resident ratios during different shifts.
   • Ask about staff qualifications and ongoing training programs.
   • Inquire about strategies to improve staffing levels, given the below-average rating in this area.
4. Review Activity Calendars:
   • Request monthly activity schedules from Garden Place Healthcare and competitors.
   • Ask about participation rates and how activities are tailored to individual interests.
   • Inquire about opportunities for family involvement in activities.
5. Analyze Pricing Structure:
   • Request a detailed breakdown of all potential costs, including base rates and additional fees for specific services.
   • Discuss how Medicare and Medicaid coverage applies to different care levels.
   • Compare Garden Place Healthcare’s pricing model with other facilities, considering the value of services offered.
6. Investigate Specialized Care Options:
   • If rehabilitation services are needed, ask for detailed information about their therapy programs and success rates.
   • Inquire about their protocols for managing complex medical conditions and how they coordinate with external healthcare providers.
7. Speak with Current Residents and Families:
   • Request to speak with current residents and their families during your visit.
   • Join a group activity to observe resident engagement firsthand.
   • Ask about family council meetings and how resident/family feedback is incorporated into facility operations.
8. Review State Inspection Reports:
   • Access the most recent state inspection reports for Garden Place Healthcare and competing facilities.
   • Pay attention to any citations or areas of concern, particularly regarding staffing and care quality.
   • Ask management about steps taken to address these issues and their plan for continuous improvement.
9. Evaluate Communication Practices:
   • Given the mixed feedback on communication, ask detailed questions about their policies for updating families on resident health status and care changes.
   • Inquire about their protocols for emergency notifications and regular family updates.
10. Consider Long-Term Value:
    • Assess whether Garden Place Healthcare can meet both current and potential future care needs, especially if progressive conditions are a concern.
    • Discuss their capacity to adjust care levels as resident needs change over time.

By thoroughly evaluating these aspects, families can make a well-informed decision about whether Garden Place Healthcare or another facility in the Attleboro area best meets their loved one’s needs. Remember that while Garden Place Healthcare offers comprehensive services, its mixed reviews and average ratings suggest that careful comparison with higher-rated facilities is essential to ensure the best care for your loved one.