Courtyard Nursing Care Center Review in Signal Hill, CA

courtyard nursing care center

Introduction

Courtyard Nursing Care Center, located at 1880 Dawson Avenue, Signal Hill, CA 90755, is a skilled nursing facility offering a range of services for seniors. This comprehensive review will cover the types of services offered, amenities, daily activities, resident testimonials, pricing information, and a comparison with similar facilities in the Signal Hill area to help families make informed decisions about their senior care options.

Services Offered

1. Skilled Nursing Care

Courtyard Nursing Care Center provides 24-hour skilled nursing care, ensuring that residents receive continuous support and medical attention. Key features include:

  • Licensed nursing staff supervision
  • Medication management
  • 4 hours and 22 minutes of daily nurse staffing per resident (above the national average of 3 hours and 46 minutes)
  • Personalized care plans

2. Rehabilitation Services

The facility boasts an experienced rehabilitation team dedicated to providing high-quality care. Services include:

  • Physical therapy
  • Occupational therapy
  • Post-surgery recovery programs
  • Customized rehabilitation plans

3. Long-Term Care

For residents requiring extended medical care, Courtyard offers:

  • Continuous medical support
  • Assistance with activities of daily living (ADLs)
  • End-of-life care and support

4. Social Services

The social services team at Courtyard Care Center assists both patients and their families during transitional periods, offering:

  • Family support and counseling
  • Care coordination
  • Transition assistance for new residents

Amenities and Daily Activities

Facility Amenities

  1. Living Spaces
    • Clean and organized environment
    • Bright and cheerful surroundings
    • Secure outdoor courtyard for resident enjoyment
  2. Dining Services
    • Three meals per day served in main dining or rehabilitative dining areas
    • Snack service
    • Special dietary accommodations
  3. Support Services
    • Daily housekeeping
    • Laundry services (excluding incontinent care linens)
    • Personal care assistance

Daily Activities

Courtyard Care Center offers a variety of activities tailored to engage residents, including:

  • Group exercise programs
  • Arts and crafts sessions
  • Social events and holiday celebrations
  • Educational seminars
  • Entertainment and music programs

These activities are customized to meet the needs and abilities of the residents, promoting social interaction and mental stimulation.

Resident Testimonials

Courtyard Care Center has received positive feedback from residents and their families. Here are some notable testimonials:

  1. Patty S.: “On behalf of my family and my mother who was a resident at Courtyard nearly 8 weeks, the care was superb… If my mom needed another facility, I would choose Courtyard Care Center again.”
  2. Ira: “My mother was a patient of Courtyard Care Center… We were amazed at the quality of care they received. I observed the daily progress my 99-year-old mother made by the competent physical therapy department.”
  3. Marcela D.: “I would recommend this facility to anyone that needs rehab after surgery… The staff took the time to work with mom and keep me updated all the time.”
  4. Linda: “For six weeks I have been a patient at Courtyard Care Center… It’s a warm and caring place where everybody cares.”
  5. Jean: “The care that she received was very professional, caring, and overall exceptional… If the need should arise again for post-surgery care or rehabilitation, our family would not hesitate to choose Courtyard Care Center.”

These testimonials consistently highlight the quality of care, attentiveness of staff, and the overall positive experience at Courtyard Care Center.

Pricing Information

Courtyard Care Center offers various accommodation options with specific daily rates:

Room TypeDaily RateServices Included
Single Bedroom$800– Room and board
– Three meals per day
– Daily assistance with ADLs
– 24-hour nursing supervision
2-Bed Room$400– Shared accommodations
– All meals and snacks
– Personal care assistance
– Access to all facility amenities
3-Bed Room$375– Economical option
– Full access to services
– Communal living experience

Additional Costs

It’s important to note that the daily room rate does not include:

  • Physician and dentist visit charges
  • Medications and sundry items
  • Resident care medical supplies and materials
  • Incontinent care supplies/linens
  • Special physician-ordered therapies (e.g., physical therapy, occupational therapy)
  • Diagnostic tests and other specialized care procedures

Insurance and Payment Options

Courtyard Care Center accepts various insurance plans to help manage costs:

  • Medicare: Covers 100% of costs for the first 20 days of care, with a daily coinsurance rate required for days 21 to 100.
  • HMOs: Accepted plans include Aetna, Anthem, Blue Cross, Blue Shield, Cigna, Health Net, Humana, Kaiser, and UnitedHealthcare.

Comparison with Similar Facilities in Signal Hill Area

To help families make informed decisions, here’s a comparison of Courtyard Care Center with other nursing facilities in the area:

Facility NameRatingKey StrengthsDistance from Courtyard
Courtyard Care Center4.8/10– Comprehensive services
– Strong rehabilitation focus
– Above-average staffing levels
Atlantic Memorial Healthcare Center9.1/10– High-quality medical care
– Modern amenities
– Excellent rehabilitation programs
1.2 miles
Bay Towers at Bixby Knolls8.6/10– Prime location
– Multiple care options
– Vibrant community atmosphere
1.5 miles
Shoreline Healthcare Center8.0/10– Supportive environment
– Quality medical care
– Well-maintained facility
2.3 miles
Southland Care Center9.1/10– High resident satisfaction
– Quality dining services
– Exceptionally helpful staff
5.7 miles

Comparative Analysis

  1. Quality of Care: While Courtyard Care Center provides comprehensive services, its overall rating (4.8/10) is lower compared to some competitors. However, it excels in specific areas:
    • Above-average staffing levels (4 hours 22 minutes per resident vs. national average of 3 hours 46 minutes)
    • Strong focus on rehabilitation services
  2. Specialized Services: Courtyard’s rehabilitation program is a standout feature, potentially making it an excellent choice for short-term recovery stays.
  3. Location: Situated in Signal Hill, Courtyard offers a convenient location for families in the area. However, facilities like Bay Towers at Bixby Knolls may offer more immediate access to local amenities.
  4. Pricing: Courtyard’s pricing structure is competitive within the local market. The tiered pricing based on room type provides options for different budget levels.
  5. Resident Satisfaction: While Courtyard has positive testimonials, facilities like Southland Care Center seem to have higher overall resident satisfaction rates.

Recommendations for Families

  1. Schedule On-Site Visits: Given the varying ratings and strengths of each facility, it’s crucial to visit Courtyard Care Center and at least 2-3 other top-rated facilities in person. During these visits:
    • Observe staff interactions with residents
    • Assess the cleanliness and overall atmosphere
    • Participate in a meal to evaluate food quality
    • Request to view different room types
  2. Evaluate Rehabilitation Services: If short-term rehabilitation is a priority, pay special attention to Courtyard’s therapy programs. Ask for:
    • Success rates for patients returning home
    • Average length of stay for rehabilitation patients
    • Qualifications of the therapy staff
  3. Review Care Plans: Request sample care plans from Courtyard and competing facilities to compare:
    • Level of personalization
    • Frequency of plan reviews and updates
    • Family involvement in care planning
  4. Analyze Staffing Levels: While Courtyard boasts above-average staffing hours, inquire about:
    • Staff-to-resident ratios during different shifts
    • Consistency of care (e.g., same staff members caring for residents)
    • Qualifications and ongoing training of staff
  5. Consider Long-Term Value: If long-term care is a possibility:
    • Compare Courtyard’s long-term care ratings (3 out of 3) with other facilities
    • Inquire about transition processes from short-term to long-term care
    • Evaluate the social and activity programs for long-term residents
  6. Assess Financial Options: Given Courtyard’s tiered pricing:
    • Consult with a financial advisor specializing in elder care
    • Explore all insurance options, including long-term care insurance
    • Discuss potential future rate increases and how they’re handled
  7. Engage with Current Residents and Families: During visits to Courtyard and other facilities:
    • Request to speak with current residents and their families
    • Join a group activity to observe resident engagement
    • Ask about family council meetings and how resident/family feedback is incorporated

By thoroughly evaluating these aspects, families can make a well-informed decision about whether Courtyard Nursing Care Center or another facility in the Signal Hill area best meets their loved one’s needs. While Courtyard offers comprehensive services and strong rehabilitation programs, its lower overall rating suggests that careful comparison with higher-rated facilities is essential to ensure the best care for your loved one.

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