Detailed Review: Richfield Living Roanoke Campus
1. Introduction Richfield Living Roanoke Campus, located at 1047 Mecca Street NE, Roanoke, VA 24012, is a senior living community offering a wide range of care options. This comprehensive review aims to provide detailed insights into the facility’s services, amenities, pricing, and how it compares to other options in the Roanoke area. 2. Services Offered…
- Introduction
- Services Offered
- Specialized Clinical Care
- Amenities and Daily Activities
- Daily Activities and Programs
- Pricing Information
- Value Additions
- Quality of care depends on trained staff and how quickly they respond to residents' needs. Families want more than a comfortable building. They want to know their loved one will be treated with dignity, kept safe, and get help when they need it. Good facilities have nurses, caregivers, and support staff who are trained well and care about the job. They answer call lights promptly and adjust care to fit each person.
- Staff Recognition
- Resident Experiences and Testimonials
- Unique Features and Programs
- Comparison with Other Roanoke Facilities
- Service Comparison
- Recommendations for Prospective Residents and Families
- Conclusion
Introduction
Richfield Living Roanoke Campus is located at 1047 Mecca Street NE, Roanoke, VA 24012. It offers independent living, assisted living, memory care, skilled nursing, rehabilitation, home care, adult day care, and hospice care. This review covers what services it offers, what it costs, the quality of care, and how it compares to other options in Roanoke.
Services Offered
Richfield Living provides:
Service Type
Description
Assisted Living
Help with daily tasks, medication management, and 24/7 staff on site
Independent Living
Own apartment with community services and no maintenance worries
Memory Care
Support for residents with Alzheimer's or other dementia
Skilled Nursing
24/7 nursing care with medical supervision
Rehabilitation
Short-term care after surgery or hospitalization
Home Care Services
In-home help with personal care and daily tasks
Adult Day Care
Supervision and activities during the day
Hospice Care
End-of-life care with comfort and dignity
Specialized Clinical Care
Richfield Living has medical specialists on staff in cardiology, nephrology, orthopedics, and pulmonology. This breadth of clinical support is more than some other local facilities offer.
- Cardiology
- Nephrology
- Orthopedics
- Pulmonology
Amenities and Daily Activities
The campus has professional dining, a fitness center with senior programs, a beauty salon, landscaped gardens with walking paths, a game room, transportation, and a wellness center.
- Professional dining services with chef-prepared meals
- Fitness center with specialized senior programs
- Beauty salon/barbershop
- Landscaped gardens and walking paths
- Game and activities room
- Transportation services
- Wellness center
Daily Activities and Programs
Residents can participate in arts and crafts, health and wellness programs, educational workshops, social events, fitness classes for seniors, community outings, therapy dog visits, and religious services. The activities program scored 4.7 out of 5 for keeping residents engaged.
- Arts and crafts sessions
- Health and wellness programs
- Educational workshops
- Social events and gatherings
- Fitness classes tailored for seniors
- Community outings
- Therapy dog program
- Religious services including church activities
Pricing Information
Monthly costs range from $2,400 to $9,118 depending on the level of care:
Service Level
Monthly Cost Range
Starting Price
$2,400
Average Cost
$4,660
Maximum Range
$6,920
Comprehensive Care
Up to $9,118
Value Additions
- All-inclusive service packages
- Flexible care level adjustments
- Access to all community amenities
- Resident Benevolence Fund support availability
Actual prices vary based on the level of care. Contact Richfield Living directly for current pricing.
Quality of Care and Staff Responsiveness
Quality ratings at Richfield Living are mixed. The facility scores well on quality measures but has areas for improvement in staffing and overall care delivery.
Category
Rating
Scale
Overall Rating
2.0
Out of 5
Health Inspection
2.0
Out of 5
Quality Measures
4.0
Out of 5
Staffing
2.0
Out of 5
Staff Recognition
Some staff members have been recognized for their work:
Award Category
Recipient
Achievement
Leadership Award
Holston Norman
Excellence in dietary supervision
Achievement Award
Eric Johnson
Outstanding security management
Community Award
Cynthia Redman
Exceptional volunteer service
Clinical Award
Janice Walker
Superior resident care
Resident Experiences and Testimonials
Feedback from residents and families is mixed. One family member said: "I chose Richfield Living in Roanoke for my brother because it has general care and memory care, so he could get what he needs in one place." However, some reviews mentioned problems with staffing levels and consistent care, especially after recent management changes.
Unique Features and Programs
Richfield Living has several strengths:
- Full range of care from independent living to hospice, so residents can stay as needs change.
- Specialized clinical care in cardiology, nephrology, orthopedics, and pulmonology.
- Strong activity program rated 4.7 out of 5.
- Recent merger with Friendship organization in July 2023, which may expand services and resources.
Comparison with Other Roanoke Facilities
Here's how Richfield Living compares to other local options:
Facility Name
Overall Rating
Key Strengths
Starting Price
Richfield Living
2/5 (Medicare)
Many services, strong activities program
$4,352/month
Raleigh Court Health & Rehab
Not Rated
120-bed facility, specialized therapy programs
Not Published
Brandon Oaks
4/5
Pet-friendly, higher staffing ratio
$5,092/month
Service Comparison
Service Category
Richfield Living
Raleigh Court
Brandon Oaks
Skilled Nursing
✓
✓
✓
Physical Therapy
✓
✓
✓
Occupational Therapy
✓
✓
✓
Memory Care
✓
Limited
Limited
Respite Care
✓
✓
✓
Restaurant Dining
✓
Basic
✓
Recommendations for Prospective Residents and Families
- Visit several communities to see what they're like, talk to staff and residents, and ask questions about care levels, costs, and daily life. Review contracts carefully and consider consulting a lawyer or financial advisor. Because reviews of Richfield Living are mixed, visiting in person is especially important.
- During your visit:
- Watch how staff interact with residents
- Join a sample activity
- Watch a meal service
- Ask about specialized clinical care programs
- Get the most recent state inspection reports and read them carefully.
- Ask about staffing. Find out the nurse-to-resident ratio for each shift and the staff turnover rate, especially for memory care units. Facilities with more staff tend to have fewer preventable incidents. Higher retention rates usually mean better satisfaction scores.
- Ask for specific nurse-to-resident ratios for each shift
- Inquire about staff turnover rates and training programs, especially for memory care
- Ask to see the monthly activity calendar and participation rates. Find out how activities are tailored to individual interests.
- Ask about the Resident Benevolence Fund, who qualifies, potential rate increases, and what triggers changes in care levels.
- If you need specialized medical care, compare what Richfield offers with other facilities. Ask about success rates and outcomes in areas like cardiology or orthopedic rehabilitation.
- Ask to speak with residents or family members using the same care level. Join a support group for families in nursing homes to hear what others have experienced.
Conclusion
Richfield Living offers many services in one place, including independent and assisted living, memory care, skilled nursing, rehabilitation, and hospice. It has an active program rated 4.7 out of 5 and specialized medical staff. But mixed reviews and ratings suggest it needs to improve staffing and consistency.
The July 2023 merger with Friendship organization may bring improvements. Families considering this facility should visit in person and talk with staff and residents before deciding.
While Richfield Living offers many care options in one location, its current ratings suggest comparing it carefully with other Roanoke-area facilities. The best choice depends on your loved one's specific care needs, preferences, and budget.
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