Heritage Village of Gladstone: A Comprehensive Review
Introduction Heritage Village of Gladstone, located at 3000 NE 64th Street in Kansas City, Missouri, is an assisted living community operated by Chapters Living. This review examines the facility’s offerings, resident experiences, pricing, and market position to help families make informed decisions about senior living options in the Kansas City area. Care Services Offered Heritage…

Introduction
Heritage Village of Gladstone is an assisted living community at 3000 NE 64th Street in Kansas City, Missouri, operated by Chapters Living. This review covers the services offered, what residents and families say, pricing, and what to weigh if you're considering it for a loved one in the Kansas City area.
At a glance
| Measure | Detail |
|---|---|
| Community type | Assisted living |
| Operator | Chapters Living |
| Location | Kansas City, Missouri |
| Care levels | Assisted living, memory care (limited), hospice on-site, respite and short-term stays |
| Starting monthly fee | Not published |
Care services offered
Heritage Village of Gladstone provides assisted living services with some additional support:
Assisted living services
- 12-16 hour nursing supervision
- Medication management
- Assistance with activities of daily living (bathing, dressing, transfers)
- Incontinence care
- Diabetic care (including care for residents on oral medications, injections, and sliding scale insulin)
- Non-ambulatory care
- Wheelchair accessibility
Memory care considerations
The facility lists memory care but may not be suitable for residents with advanced dementia or Alzheimer's disease.
In practical terms, that makes it a reasonable fit for someone in the early stages of memory loss, but not the right setting once dementia has advanced and safety needs grow.
Additional services
- Hospice services available on-site
- Respite or short-term stays offered
- Mental wellness program
Facility amenities and features
Heritage Village offers various amenities:
Living accommodations
- Private rooms with private bathrooms
- Cable TV
- Kitchenettes
- Telephone service
- Wi-Fi and high-speed internet
- Air conditioning
Community spaces
- Activity center
- Beauty salon and barber shop
- Library and computer lounge
- TV lounge
- Indoor and outdoor common areas
- Exercise room
- Movie room
- Central fireplace
- Meeting rooms
Outdoor features
- Outdoor patio and grass areas
- Communal gardens
- Resident parking
Daily activities and community engagement
The facility runs structured daily activities:
- Live musical performances
- Social outings
- Book club
- Yoga and chair yoga
- Stretching classes
- Birthday parties
- Holiday celebrations
- Brain fitness programs
- Arts and crafts
The facility schedules a structured activity for residents each day.
Dining services
- Meals provided in a dining room setting
- Set menu with dietary accommodations
- Special diets available including diabetic options
- Guest meals available for visitors
- Snacks available throughout the day
Pricing information
Heritage Village does not always post full pricing online, and rates vary by care level and floor plan.
The monthly rate typically includes:
- Housekeeping (weekly)
- Laundry service
- Transportation arrangements (non-medical, at additional cost)
- Beauty salon services
Management and staff quality
Heritage Village provides:
- 12-16 hour nursing supervision
- Staff assistance with daily activities
- English-speaking caregivers
Location and community integration
Heritage Village is located in central Gladstone just off Antioch Road. It is within walking distance of grocery stores, a local church, and a bank. Nearby healthcare options include:
- Good Shepherd Gladstone Campus (0.1 miles)
- St. Andrew the Apostle Parish (0.2 miles)
- Kindred Hospital Northland (2.4 miles)
- North Kansas City Hospital (4.2 miles)
- St. Luke's North Hospital (6.2 miles)
- The facility runs a wheelchair-accessible bus for resident outings.
Unique features and programs
On-site doctor: Residents can handle routine medical care without leaving the facility.
- Diabetes care specialization: The facility supports residents on oral medications, injections, and sliding scale insulin.
- Mental wellness program: The community offers dedicated mental health support.
- Wheelchair-accessible bus: A facility bus takes residents on outings and helps them stay socially engaged.
Conclusion
Heritage Village of Gladstone is an assisted living option in the Kansas City area, and the picture that emerges from resident and family reviews is genuinely mixed, worth weighing carefully rather than taking at face value.
The facility works better for residents needing basic to moderate assistance than for those with advanced dementia or Alzheimer's. Strengths include the on-site doctor, competitive pricing, and range of amenities. Concerns from reviews include cleanliness problems on upper floors, staff responsiveness, and quality of care for residents with higher needs.
If you're considering Heritage Village, visit in person and watch how staff interact with residents and how well the building is kept. And if your loved one is living with memory loss, talk through the details of their condition with the team before committing, since the community has been upfront that it isn't set up for advanced dementia.
The location near hospitals, churches, and shops helps residents stay connected to the broader community while receiving care.
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