Bria of Palos Hills, located at 10426 S Roberts Rd, Palos Hills, IL 60465, operates as a skilled nursing and rehabilitation facility under the STRIVE Center for Rehabilitation name. This review provides a detailed analysis of the facility’s services, amenities, resident experiences, pricing, and overall reputation to help potential residents and their families make informed decisions.
Core Services and Care Options
Skilled Nursing and Medical Services
Bria of Palos Hills offers comprehensive nursing care with the following services:
- 24/7 nursing care coverage
- Licensed nurse supervision
- Medical monitoring and management
- Hospice care services
- Dialysis wing support
- Post-surgery recovery programs
Rehabilitation Services
The facility places strong emphasis on its rehabilitation programs:
- Physical therapy in a dedicated rehabilitation gym
- Occupational therapy
- Speech therapy
- Specialized orthopedic rehabilitation
- Cardiac care programs
- Pulmonary rehabilitation services
The nursing staff spends approximately 4.2 hours daily with each resident, including 1.9 hours with licensed nurses and 2.4 hours with non-licensed aides. This level of care supports both short-term rehabilitation patients and long-term residents.
Amenities and Living Environment
The facility features a blend of clinical and residential amenities:
| Amenity Category | Features |
|---|---|
| Living Spaces | Clean, modern facility design Shared room options Well-maintained environment |
| Common Areas | Activity center Outdoor spaces Arts room Game room |
| Support Services | 24-hour call system Transportation services Dining services |
The physical environment receives mixed reviews, with some residents and families commenting positively on the facility’s cleanliness and modern appearance, while others report maintenance issues, particularly on upper floors.
Resident Activities and Programs
Bria of Palos Hills offers various activities to promote resident wellbeing:
| Category | Activities |
|---|---|
| Creative Expression | Art classes Crafts sessions |
| Physical Wellness | Fitness programs Walking paths Exercise classes |
| Social Engagement | Movie nights Game room activities Community events |
| Therapeutic Programs | Rehabilitation exercises Wellness workshops |
However, the activities program received a relatively low rating of 2.0 out of 5 according to Caring.com reviews, suggesting this may be an area with room for improvement.
Resident and Family Experiences
Reviews of Bria of Palos Hills present a mixed picture, with significant variation in resident and family experiences:
Review Ratings
- Caring.com: 2.4/5 stars (based on 21 reviews)
- A Place for Mom: 8.9/10 (based on 96 reviews)
Positive Experiences
Several residents and families have shared positive experiences at the facility:
“My aunt is at BRIA of Palos Hill. Everything has been fine. They are really good. The place is clean, and the workers are responsive to her needs. I like the therapy that she is getting, and I’m in touch with the social worker to see if she can get some more rehab.” – Kirsten, February 2025
“BRIA of Palos Hill was a modern facility. It’s very clean, up to date, bright, and cheery… the staff was friendly and knowledgeable. The rooms were large enough. They were bright and clean. I liked it. Maintenance was excellent.” – Louise, June 2023
Areas of Concern
Several reviews highlight significant concerns:
“Avoid this facility!!! Our Dad went to Bria for therapy after hip surgery. This place is quite deceiving. The first floor looks nice when you walk in and then you get to the second floor. The rooms/bathrooms are filthy. We were cleaning it ourselves. Chased down a janitor who did a quick mop with dirty water. No clean linens available. Totally understaffed.” – Lori M., February 2025
“Initially I thought the staff was great. During the first few days, the staff was very friendly and accommodating, but as time passed I found the staff to be completely unavailable and very rude. Therapy was very limited and communication poor between nursing staff and the therapy department.” – Mary F, July 2023
The most consistent positive feedback relates to the rehabilitation services, while staffing levels and response times remain frequent concerns.
Pricing and Value Analysis
Cost Structure
Bria of Palos Hills offers a range of pricing options:
| Cost Category | Amount |
|---|---|
| Starting Price | $1,300/month |
| Maximum Price | $9,020/month |
| Average Cost | $5,160/month |
| Local Area Average | $5,060/month |
The facility accepts various payment options:
- Medicare certified
- Medicaid certified
- Various private insurance plans
While the average cost is slightly above the local average, value ratings from residents and families average 2.7 out of 5, suggesting mixed perceptions of the value received for the cost.
Management and Staff Quality
Management and staffing at Bria of Palos Hills present a complex picture:
- Staff rating on Caring.com: 3.0 out of 5
- Multiple reviews mention understaffing concerns
- Several reviews note a “disconnect between management and staff”
- Some reviews praise individual staff members while noting systemic issues
- The facility is actively hiring for various positions, including Unit Manager (RN) and Director of Nursing, according to recent job postings
Community Reputation and Recognition
The facility’s community reputation shows concerning elements:
- Bria of Palos Hills appears on lists of “worst nursing homes in Illinois” according to legal resources citing Centers for Medicare and Medicaid Services (CMS) data
- No specific awards or recognitions were identified in recent searches
- The facility appears to be on a Special Focus Facility (SFF) list, indicating increased regulatory oversight
Comparison with Alternative Options
When considering Bria of Palos Hills against other options in the area:
- Pricing is slightly higher than the local average ($5,160 vs $5,060 monthly)
- The facility is located with reasonable access to local medical services
- Alternative facilities in the area with higher ratings include Franciscan Village (4.3/5) and Marian Village (4.7/5)
Summary Assessment
Bria of Palos Hills presents a substantially mixed profile as a skilled nursing and rehabilitation facility. The most consistent positive feedback relates to the physical therapy and rehabilitation services, while staffing levels, response times, and cleanliness (particularly on upper floors) remain areas of significant concern.
Prospective residents and families should:
- Tour the facility thoroughly, including upper floors
- Speak with current residents and their families about their experiences
- Ask detailed questions about staffing levels, particularly during evenings and weekends
- Consider the specific care needs of the potential resident and how they align with the facility’s strengths
The rehabilitation services appear to be a relative strength, making the facility potentially more suitable for short-term rehabilitation stays than for long-term care, though individual experiences vary considerably.
