Bria of Palos Hills: A Comprehensive Review

Bria of Palos Hills is a skilled nursing and rehabilitation facility at 10426 S Roberts Rd, Palos Hills, IL 60465. It's also known as the STRIVE Center for Rehabilitation. This review covers its services, amenities, resident experiences, pricing, and reputation to help you and your family decide if it's a good fit.

• Core Services and Care Options
  • Skilled Nursing and Medical Services
  • Rehabilitation Services
• Amenities and Living Environment
• Resident Activities and Programs
• Resident and Family Experiences
  • Review Ratings
  • Positive Experiences
  • Areas of Concern
• Pricing and Value Analysis
  • Cost Structure
• Management and Staff Quality
• Community Reputation and Recognition
• Comparison with Alternative Options
• Summary Assessment

Core services and care options

Skilled nursing and medical services

Bria offers the following nursing services:

• 24/7 nursing care coverage
• Licensed nurse supervision
• Medical monitoring and management
• Hospice care services
• Dialysis wing support
• Post-surgery recovery programs

Rehabilitation services

The facility emphasizes rehabilitation programs, including:

• Physical therapy in a dedicated rehabilitation gym
• Occupational therapy
• Speech therapy
• Specialized orthopedic rehabilitation
• Cardiac care programs
• Pulmonary rehabilitation services

Nursing staff spends approximately 4.2 hours daily with each resident, including 1.9 hours with licensed nurses and 2.4 hours with non-licensed aides. This supports both short-term rehabilitation patients and long-term residents.

Amenities and living environment

The facility offers clinical and residential amenities:

Amenity Category

Features

Living Spaces

Clean, modern facility design
Shared room options
Well-maintained environment

Common Areas

Activity center
Outdoor spaces
Arts room
Game room

Support Services

24-hour call system
Transportation services
Dining services

Reviews of the physical environment are mixed. Some residents and families praise the cleanliness and modern appearance. Others report maintenance issues, particularly on upper floors.

Resident activities and programs

The facility offers activities aimed at resident wellbeing:

Category

Activities

Creative Expression

Art classes
Crafts sessions

Physical Wellness

Fitness programs
Walking paths
Exercise classes

Social Engagement

Movie nights
Game room activities
Community events

Therapeutic Programs

Rehabilitation exercises
Wellness workshops

However, the activities program rated 2.0 out of 5 on Caring.com, suggesting room for improvement.

Resident and family experiences

Reviews of Bria show significant variation in resident and family satisfaction.

Review ratings

• Caring.com: 2.4/5 stars (21 reviews)
• A Place for Mom: 8.9/10 (96 reviews)

Positive experiences

Some residents and families report good experiences:

"My aunt is at BRIA of Palos Hill. Everything has been fine. They are really good. The place is clean, and the workers are responsive to her needs. I like the therapy that she is getting, and I'm in touch with the social worker to see if she can get some more rehab." – Kirsten, February 2025

"BRIA of Palos Hill was a modern facility. It's very clean, up to date, bright, and cheery. The staff was friendly and knowledgeable. The rooms were large and bright. Maintenance was excellent." – Louise, June 2023

Areas of concern

Other reviews describe serious problems:

"Avoid this facility!!! Our Dad went to Bria for therapy after hip surgery. This place is quite deceiving. The first floor looks nice when you walk in and then you get to the second floor. The rooms/bathrooms are filthy. We were cleaning it ourselves. Chased down a janitor who did a quick mop with dirty water. No clean linens available. Totally understaffed." – Lori M., February 2025

"Initially I thought the staff was great. During the first few days, the staff was very friendly and accommodating, but as time passed I found the staff to be completely unavailable and very rude. Therapy was very limited and communication poor between nursing staff and the therapy department." – Mary F, July 2023

Rehabilitation services receive the most consistent positive feedback. Staffing levels, response times, and cleanliness on upper floors are frequent complaints.

Pricing and value analysis

Cost structure

Bria's pricing ranges as follows:

Cost Category

Amount

Starting Price

$1,300/month

Maximum Price

$9,020/month

Average Cost

$5,160/month

Local Area Average

$5,060/month

The facility accepts Medicare, Medicaid, and various private insurance plans.

• Medicare certified
• Medicaid certified
• Various private insurance plans

The average cost is slightly above the local average ($5,160 vs $5,060 monthly), but value ratings average 2.7 out of 5, suggesting residents and families see mixed returns on their spending.

Management and staff quality

Staffing at Bria is a mixed picture:

• Staff rating on Caring.com: 3.0 out of 5
• Multiple reviews mention understaffing
• Several reviews report a gap between management and staff
• Some reviews praise individual staff members while noting broader problems
• The facility is actively hiring for Unit Manager (RN) and Director of Nursing roles, according to recent job postings.

Community reputation and recognition

The facility's reputation has some red flags:

• Bria appears on lists of "worst nursing homes in Illinois" according to legal resources citing Centers for Medicare and Medicaid Services data.
• No recent awards or recognitions were found.
• The facility is on a Special Focus Facility (SFF) list, indicating increased regulatory oversight.

Comparison with alternative options

When comparing Bria to other facilities in the area:

• Pricing is slightly higher than the local average ($5,160 vs $5,060 monthly).
• Its location provides reasonable access to local medical services.
• Higher-rated alternatives include Franciscan Village (4.3/5) and Marian Village (4.7/5).

Summary assessment

Bria is a mixed facility. Rehabilitation services get the most consistent praise, but staffing levels, response times, and cleanliness on upper floors are frequently criticized.

Before choosing, you should:

• Tour the facility thoroughly, including upper floors.
• Talk to current residents and families about their experiences.
• Ask about staffing levels, especially during evenings and weekends. Many facilities cut back staff during off-peak hours. Know the staff-to-resident ratio, whether medical professionals are on duty around the clock, and if specialized care providers cover nights and weekends. These details affect safety, wellbeing, and quality of life.
• Consider whether the resident's specific care needs align with the facility's strengths.

Rehabilitation services are the facility's relative strength, making it potentially better suited for short-term rehabilitation stays than long-term care, though experiences vary significantly.