Comprehensive Review: Freedom Plaza - Peoria, AZ

• 1. Facility Overview

• 2. Services Offered
  • 2.1 Care Levels
  • 2.2 Healthcare Services
• 3. Amenities and Lifestyle
  • 3.1 Dining Services
  • 3.2 Recreational Areas and Activities
  • 3.3 Wellness Programs
  • 3.4 Daily Activities
• 4. Resident Experience and Testimonials
  • 4.1 Satisfaction Metrics
  • 4.2 Resident Testimonials
• 5. Pricing Information
  • 5.1 Purchase Plans
  • 5.2 Monthly Service Packages
  • 5.3 Additional Services
• 6. Comparison with Local Competitors
• 7. Unique Features and Recognition
• 8. Recommendations for Prospective Residents and Families
• 9. Conclusion

Facility overview

Freedom Plaza is located at 13373 N Plaza Del Rio Blvd in Peoria, Arizona. Newsweek named it the #1 Best Continuing Care Retirement Community in Arizona for 2025. The community offers independent living, assisted living, memory support, and skilled nursing care.

Services offered

Care levels

Care Type

Description

Key Features

Independent Living

For self-sufficient seniors

– Maintenance-free lifestyle
– Access to community amenities
– Optional support services

Assisted Living

Daily support for personal care

– Personalized care plans
– Medication management
– Assistance with ADLs

Memory Support

Specialized care for Alzheimer's disease and other forms of dementia. Memory support programs include cognitive exercises, therapeutic art sessions, and structured activities. Staff are trained in dementia care.

– Secure environment
– Cognitive stimulation programs
– Trained dementia care staff

Skilled Nursing

Advanced medical care

– 24/7 nursing care
– Rehabilitation services
– Post-hospitalization recovery

Healthcare services

• On-site professional medical staff
• Medication management and administration
• Wellness programs and health monitoring
• Rehabilitation services (physical, occupational, speech therapy)
• Emergency response system

Amenities and lifestyle

Dining services

Freedom Plaza offers flexible meal plans with chef-prepared food and special dietary accommodations.

Meal Plan

Meals Per Month

Monthly Cost

Basic Plan

6 meals

$84

Standard Plan

21 meals

$252

Meals are served restaurant-style and delivered to your room.

Recreational areas and activities

• Fitness center with senior-friendly equipment
• Library and computer center
• Arts and crafts studio
• Game rooms and social lounges
• Outdoor walking paths and gardens

Wellness programs

• Fitness classes tailored for seniors (e.g., yoga, tai chi, water aerobics)
• Mental stimulation activities (brain training exercises, puzzles)
• Educational seminars on health and wellness topics
• Spiritual and meditation programs

Daily activities

Freedom Plaza schedules events throughout the year, including holiday celebrations, game nights, movie screenings, museum visits, concerts, theater performances, guest lectures, book clubs, and hobby groups.

• Social events (holiday celebrations, game nights, movie screenings)

• Cultural outings (museum visits, concerts, theater performances)
• Educational programs (guest lectures, book clubs, current events discussions)
• Hobby groups (gardening club, art classes, music appreciation)

Resident experience and testimonials

Satisfaction metrics

Based on 16 verified reviews:

• Overall Rating: 3.0/5
• 5-Star Reviews: 44%
• 4-Star Reviews: 19%
• 3-Star Reviews: 25%
• 2-Star or Below: 12%

Resident testimonials

Positive feedback:

"I came here because I had a friend who liked it here. I would recommend this facility to my friends; the rooms are very big, and I really like it. I also have an outdoor patio and enjoy that."

Many activities are available, and residents often form new friendships.

The food is excellent in quality and quantity, and it's delivered promptly to your door.

Areas for improvement:

The current lack of personnel has taken its toll… I left four months later with work still not being done.

They do not return our calls or contact us for any emergencies.

Pricing information

Purchase plans

Plan Type

Starting Price (Studio)

Key Benefits

Life Plan

$109,000

– 65% discount on assisted living/skilled nursing
– Guaranteed lifetime care

50% Lifetime Refund

$70,750

– Flexible care options
– Partial refund of entrance fee

Monthly service packages

Residence Type

Monthly Cost Range

Studio

$2,200

One-Bedroom

$2,700 – $3,900

Two-Bedroom

$4,100 – $4,600

Additional services

• Housekeeping: $150/month for weekly service
• Additional meals: Varies based on plan selection
• Personal care services: Priced based on individual needs assessment

Comparison with local competitors

Facility

Overall Rating

Key Differentiators

Price Range

Freedom Plaza

3.0/5

– #1 CCRC in AZ (2025)
– Full continuum of care
– Flexible pricing options

$2,200 – $4,600/month

Freedom Plaza Arizona

4.0/5

– Higher resident satisfaction
– Praised for caring staff

Not disclosed

Other local facilities

Varies

– May offer different amenities or specialized programs

$3,000 – $5,000/month (estimated)

Unique features and recognition

1. Newsweek named Freedom Plaza the #1 Best Continuing Care Retirement Community in Arizona for 2025.
2. The community operates across all care levels, so residents can stay in place as their needs change.
3. Both purchase and lease financial plans are available.
4. A Residents' Council gives residents a voice in community decisions, and the activity calendar keeps people engaged.

Recommendations for prospective residents and families

1. Visit in person. The mixed reviews warrant seeing the facility, staff, and cleanliness for yourself.
2. Attend an activity to see if the programs match your interests.
3. Eat a meal with residents. This gives you an honest sense of the food and lets you talk to current residents.
4. Ask in detail how the facility will handle your changing care needs over time.
5. Ask about staffing. The reviews mention staffing problems, so find out what the facility is doing to address this.
6. Review costs carefully. Specialized services and care changes can increase expenses, so understand what might cost extra.
7. Check how the facility handles transitions between care levels, since your needs may change.

Conclusion

Freedom Plaza offers a full range of care in one place, flexible payment options, and a busy calendar of activities. Newsweek's recent award reflects its reputation in the state.

The 3.0/5 rating and resident complaints about staffing and communication are serious concerns. Some competitors score higher on resident satisfaction, which matters when you're choosing where to live.

Freedom Plaza is worth a visit if you want all care levels in one community. But the staffing issues are real, so go in person, talk to residents, and see whether this place feels right for your situation.