1. Introduction and Overview
Princeton Place, located at 500 Louisiana Blvd NE, Albuquerque, NM 87108, is a skilled nursing facility offering a range of care services for seniors. This review aims to provide a detailed analysis of the facility’s offerings, resident experiences, and its position in the Albuquerque senior living market.
2. Services and Care Options
2.1 Core Services
| Service Type | Description | Key Features |
|---|---|---|
| Skilled Nursing | 24-hour professional nursing care | – Medication management – Wound care – Pain management |
| Rehabilitation | Comprehensive therapy services | – Physical therapy – Occupational therapy – Speech therapy |
| Long-Term Care | Ongoing support for chronic conditions | – Personalized care plans – Continuous medical monitoring |
2.2 Specialized Care Programs
While Princeton Place primarily focuses on skilled nursing and rehabilitation, they may offer:
- Post-acute care for patients transitioning from hospital to home
- Specialized wound care
- Respiratory therapy
- Palliative and hospice care coordination
3. Amenities and Lifestyle
3.1 Facility Features
- Private and semi-private rooms
- Dining area
- Common spaces for social activities
- Outdoor areas (specifics not confirmed)
3.2 Dining Experience
- Three meals provided daily
- Special dietary accommodations available
- Dining assistance for those who need it
3.3 Activities and Engagement
Princeton Place offers various activities to engage residents, which may include:
- Social events and gatherings
- Light exercise programs
- Arts and crafts sessions
- Music therapy
- Religious services
However, the extent and variety of these programs may be limited compared to assisted living facilities, given the focus on skilled nursing care.
4. Resident Experience and Testimonials
4.1 Overall Ratings
Based on 20 reviews from Caring.com:
- Overall Rating: 2.4/5 stars
- Facility Rating: 2.1/5
- Staff Rating: 2.7/5
- Food Rating: 2.3/5
- Activities Rating: 2.6/5
- Value Rating: 2.4/5
4.2 Resident Testimonials
Positive Feedback:
“My stepfather was at Princeton Place. He was there for hospice care. That place was amazing. The staff was very nice. The quality of care was excellent. They took very good care of him.” – Family Member (September 25, 2022)
“Princeton Place seems really nice. They both have an assisted living and rehabilitation center. The staff is really nice and helpful. They seem to take really good care of the residents.” – Victoria2 (January 24, 2013)
Concerns Raised:
“The building is old and hasn’t been taken care of well. The carpets are filthy and overall it just smells dirty. The administrative staff I dealt with were very pleasant and knowledgeable but overall they are poorly staffed.” – Patricia (June 20, 2024)
“The rooms are run down, hallways are filthy. When making calls I get no return calls.” – Delia (February 12, 2024)
5. Pricing and Financial Information
Exact pricing information for Princeton Place is not publicly available. However, based on averages for skilled nursing facilities in Albuquerque:
- Average monthly cost for a semi-private room: Approximately $7,500 – $8,500
- Average monthly cost for a private room: Approximately $8,500 – $9,500
These figures are estimates and may vary based on the level of care required and specific services provided.
5.1 Payment Options
- Medicare certified
- Medicaid certified
- Private pay options available
6. Comparison with Local Competitors
| Facility | Type | Overall Rating | Key Differentiators |
|---|---|---|---|
| Princeton Place | Skilled Nursing | 2.4/5 | Focus on rehabilitation, 24/7 skilled nursing |
| Camino Healthcare | Nursing Home | 4.8/5 | Comprehensive care, medical services |
| Spanish Trails Rehabilitation Suites | Nursing Home | 3.8/5 | Rehabilitation focus, therapy services |
| Albuquerque Heights Healthcare and Rehabilitation Center | Nursing Home | 4.8/5 | Personalized care, therapy services |
7. Management and Staff Quality
Based on resident reviews:
- Staff is generally described as pleasant and helpful
- Concerns have been raised about staffing levels and responsiveness
- Administrative staff receives positive mentions for being knowledgeable
8. Unique Features and Programs
- Focus on rehabilitation services
- Proximity to major medical facilities in Albuquerque
- Hospice care coordination
9. Reputation and Recognition
While specific awards or recognitions for Princeton Place are not readily available, the facility has been operating in the community for many years. Its reputation appears mixed, with some families praising the care provided, particularly for end-of-life and rehabilitation services, while others express concerns about the facility’s maintenance and staffing levels.
10. Recommendations for Prospective Residents and Families
- Schedule an On-Site Visit: Given the mixed reviews, it’s crucial to tour the facility in person. Observe staff interactions, cleanliness, and overall atmosphere. Contact the facility at (800) 558-0653 to arrange a visit.
- Discuss Care Plans in Detail: Ask to see sample care plans and discuss how they are developed, implemented, and adjusted over time. This is particularly important given the focus on skilled nursing and rehabilitation.
- Inquire About Staffing Levels: Given concerns about staffing, ask about staff-to-resident ratios during different shifts and weekends. Understanding the consistency of care across all shifts is important.
- Evaluate Communication Protocols: Ask about how family members are kept informed about residents’ health and well-being. Given reported communication challenges, it’s crucial to understand their systems and processes.
- Assess Rehabilitation Services: If rehabilitation is a primary need, inquire about the specific therapies offered, the qualifications of the therapy staff, and typical outcomes for patients with similar needs.
- Review State Inspection Reports: These reports can provide objective information about the facility’s compliance with state regulations and any citations they may have received.
- Discuss Financial Options: Ensure you understand all potential costs, including any additional fees for services. Discuss how costs might change as care needs evolve.
11. Conclusion
Princeton Place offers skilled nursing and rehabilitation services in Albuquerque, with a focus on 24/7 care for those with complex medical needs. While some families report positive experiences, particularly with end-of-life care and rehabilitation services, the facility faces challenges in terms of maintenance, staffing levels, and overall resident satisfaction.
The lower-than-average ratings suggest that prospective residents and their families should conduct thorough due diligence, including on-site visits and detailed discussions with staff, to ensure that the facility can meet their specific care needs. The decision to choose Princeton Place should be based on a careful evaluation of individual care requirements, budget considerations, and personal preferences, weighed against the reported strengths and challenges of the facility.
For those requiring intensive skilled nursing care or rehabilitation services, Princeton Place may be a viable option, particularly given its certifications for Medicare and Medicaid. However, families should be prepared to be actively involved in their loved one’s care and to advocate for their needs to ensure the best possible experience.
