Detailed Review: Fairview Rehab & Nursing Home

• Facility overview

• Services offered
  • Core medical services
• Amenities and facilities
• Daily life and activities
• Resident experience and reviews
  • Satisfaction metrics
  • Positive feedback
  • Areas of concern
• Performance metrics
• Pricing and financial information
  • Payment options
  • Local market comparison
• Staff and management
• Unique features and recognition
• Conclusion

Facility overview

Fairview Rehab & Nursing Home is a 200-bed skilled nursing facility at 69-70 Grand Central Pkwy, Forest Hills, NY 11375. It provides short-term rehabilitation and long-term care.

Services offered

Core medical services

1. Skilled nursing care
   • 24/7 RN and LPN coverage
   • Disease management for chronic conditions
   • IV therapy and total parenteral nutrition
   • Wound care
2. Rehabilitation services
   • Physical therapy
   • Occupational therapy
   • Speech therapy
   • Post-surgery rehabilitation
3. Specialized care
   • Cardiac rehabilitation
   • COPD management
   • Diabetes care
   • Infectious disease treatment
   • Palliative care
4. Neurological care
   • Alzheimer's and dementia care
   • Multiple sclerosis management
   • Parkinson's disease treatment
   • Stroke rehabilitation
   • Traumatic brain injury care

Amenities and facilities

1. Physical environment
   • Clean, modern facilities
   • Outdoor patio area
   • Therapy gym with rehabilitation equipment
   • Comfortable resident rooms
2. Dining services
   • Glatt kosher meals
   • Four-week rotating menu
   • Registered dietitian oversight
   • Support for dietary restrictions and preferences
3. Recreational spaces
   • Common areas for gatherings
   • Activity rooms
   • Outdoor relaxation areas

Daily life and activities

The facility offers a range of programs:

1. Recreational activities
   • Communal events and holiday celebrations
   • Fashion shows
   • Jewelry-making groups
   • Entertainment programs
2. Therapeutic programs
   • Pet therapy with cats and dogs
   • Music therapy sessions
   • Aromatherapy
   • Hand massage
3. Religious services
   • Bible classes
   • Jewish services
   • Accommodations for various faiths
4. Social events
   • Group dinners
   • Holiday celebrations
   • Community gatherings
   • Organized trips when possible

Resident experience and reviews

Based on 31 reviews from Caring.com, Fairview has an overall rating of 2.7 out of 5 stars. Feedback is mixed, with residents and families praising some aspects while noting concerns in others.

Satisfaction metrics

Category

Rating (out of 5)

Overall facility

2.7

Staff

3.0

Food

2.7

Activities

2.6

Value

2.6

Positive feedback

Strengths mentioned in reviews include:

• Quality of physical therapy services
• Caring, attentive staff
• Clean environment
• Comfortable atmosphere

One family member said: "Our experience with Fairview is nothing less than wonderful. We're thankful to Fairview and all the staff who made my dad's stay as comfortable as they can."

Areas of concern

Problems identified in reviews include:

• Staffing levels during night shifts
• Communication between staff and families
• Inconsistent quality of care
• Food quality and variety

One reviewer stated: "The staff never notice a change in his mental status. Do not send your loved one here."

Performance metrics

Metric

Facility performance

State average

National average

Return home rate

38.0%

46.3%

50.4%

Falls with major injuries

0.0%

0.8%

1.0%

Infection rate

8.6%

7.3%

7.0%

ER visit rate

6.9%

9.6%

11.9%

Pricing and financial information

Costs range from $1,234 to $14,357 per month, depending on care level. The average is $7,796 per month.

• Starting price: $1,234 per month
• Average cost: $7,796 per month
• Maximum cost: Up to $14,357 per month

Payment options

1. Medicare covers up to 100 days of post-hospital care, subject to deductibles and eligibility.
2. Medicaid is available for long-term care after other resources are exhausted.
3. Private long-term care insurance and other private policies are accepted.
4. Out-of-pocket private pay is also an option.

Local market comparison

Facility

Daily Medicaid rate

Fairview Rehab & Nursing Home

$421.99

Beach Gardens Rehab

$332.59

Beach Terrace Care

$259.68

Staff and management

Fairview has higher staffing levels than state and national averages: 4 hours and 53 minutes of daily nurse staffing per resident, compared to a state average of 3 hours and 36 minutes and national average of 3 hours and 46 minutes.

• The facility employs registered nurses, licensed practical nurses, physical and occupational therapists, speech therapists, social workers, and recreational therapists.
• Bilingual staff and interpreter services are available.
• Social work support and dedicated dietary staff are also on site.

The facility employs a diverse healthcare team, including:

• Registered Nurses (RNs)
• Licensed Practical Nurses (LPNs)
• Physical, Occupational, and Speech Therapists
• Social Workers
• Recreational Therapists

Additionally, the facility offers:

• Bilingual staff for diverse language needs
• Interpreter services
• Social work support
• Dedicated dietary staff

Unique features and recognition

1. Pet therapy with cats and dogs helps improve residents' emotional well-being. Bilingual staff and glatt kosher dining options serve residents from diverse backgrounds. The facility has modern therapy equipment, including a bionic leg machine for mobility training. It received a 5-star rating for clinical services and rehabilitation activities.
2. Cultural Sensitivity: Bilingual staff and Glatt Kosher dining options serve residents from diverse backgrounds.
3. Rehabilitation Focus: Modern therapy equipment, including a bionic leg machine for mobility training.
4. 5-Star Rating: Recognized for clinical services and rehabilitation activities.

Conclusion

Fairview offers many services in a modern facility with above-average staffing and specialized programs like pet therapy. However, mixed reviews and some below-average performance metrics indicate areas for improvement, particularly in communication and consistency of care. The facility's return home rate (38.0%) is lower than state and national averages, and infection rates run higher than average.

Fairview is one option for seniors in Forest Hills who need skilled nursing care, rehabilitation, or specialized neurological care. Schedule a tour, speak with current residents and staff, and carefully review costs and care options before deciding.

Take your time with this decision and trust your instincts.