Detailed Review: Worthington Healthcare Center - Parkersburg, WV
1. Introduction and Overview Worthington Healthcare Center, located at 2675 36th St, Parkersburg, WV 26104, is a skilled nursing facility operated by the CommuniCare Family of Companies. With a capacity of 105 certified beds, this facility offers a range of services designed to meet the diverse needs of seniors in the Parkersburg area. This comprehensive…

Introduction and overview
Worthington Healthcare Center is a for-profit skilled nursing facility at 2675 36th Street, Parkersburg, WV 26104 (CMS Certification Number 515047), with 105 certified beds and an average daily census of about 90 residents. It is certified for both Medicare and Medicaid. On Medicare.gov Care Compare it carries an overall rating of 2 out of 5 stars, which is below average. Medicare's records do not flag it with an abuse icon.
At a glance
| Measure | Detail |
|---|---|
| Overall Medicare rating | 2 out of 5 stars |
| Health inspection rating | 2 out of 5 stars |
| Staffing rating | 3 out of 5 stars |
| Quality measure rating | 3 out of 5 stars |
| Total nurse staffing | About 3.92 hours per resident per day |
| RN staffing | About 0.70 RN hours per resident per day |
| Certified beds | 105 |
| Average daily census | About 90 residents |
| Ownership | For-profit |
| Medicare and Medicaid | Both certified |
| CMS Certification Number | 515047 |
| Most recent inspection | April 2025 standard health inspection, 4 deficiencies cited |
| Federal fine | $104,142 in February 2024 |
| Abuse icon | Not flagged |
| Data source | Medicare.gov Care Compare |
Services and care options
Core services
| Service Category | Description | Key Features |
|---|---|---|
| Skilled Nursing | 24-hour professional nursing care | Medication management, Wound care, Pain management |
| Rehabilitation | Therapy services | Physical therapy, Occupational therapy, Speech therapy |
| Long-term care | Ongoing support for chronic conditions | Personalized care plans, Continuous medical monitoring |
| Memory care | Programs for cognitive conditions | Secure environment, Cognitive stimulation activities |
Specialized care programs
Worthington offers specialized programs in the following areas:
- Cardiac recovery for patients recovering from heart events
- Post-surgical care and rehabilitation
- Ventilator rehabilitation for respiratory support
- In-house dialysis services
- Substance abuse treatment programs
- Pulmonary management for respiratory conditions
- Neurorehabilitation for neurological recovery
Amenities and lifestyle
Living spaces
- Private and semi-private rooms with private bathrooms
- Emergency call systems in all rooms
- Housekeeping and laundry services
Community amenities
- Activity center for social engagement
- Outdoor recreational areas
- Library and computer lounge
- Beauty salon and barber services (availability may vary)
Dining experience
- The facility offers professional dining with dietary customization and restaurant-style options. Residents with specific dietary needs can request accommodations.
Daily activities and resident engagement
The facility offers a range of activities:
- Physical wellness: Daily exercise classes and rehabilitation sessions
- Social engagement: Community events, game nights, holiday celebrations
- Educational programs: Health workshops and guest lectures
- Creative activities: Arts and crafts, music therapy
- The facility provides spiritual services including Christian worship, Shabbat observances, and opportunities for prayer and reflection through chaplains, local clergy, and trained volunteers.
Resident experience and testimonials
Online reviews
Some families describe clean rooms and good food, while others raise concerns about staffing and communication. Because online reviews are limited and unverified, weigh them against Medicare's inspection data and your own visit.
Areas for improvement
Some reviews have noted concerns:
- Staffing levels and responsiveness, particularly during night shifts
- Family communication about resident health and care updates
- Consistency in care quality across different shifts
Pricing and financial information
Monthly cost range
Medicare.gov Care Compare does not publish per-facility room rates for nursing homes, so any monthly figure should come directly from Worthington in writing. What you owe depends on your Medicare or Medicaid coverage, your care level, and length of stay.
What's included
- 24/7 access to certified caregivers
- Three meals per day
- Housekeeping and laundry services
- Utilities (excluding phone and cable)
- Participation in activities and social events
Payment options
- Medicare certified
- Medicaid certified
- Private insurance accepted
- Financial assistance available through ElderLife
Management and staff quality
Staffing analysis
According to Medicare.gov Care Compare, Worthington reports about 3.92 total nursing hours per resident per day, above the national benchmark of roughly 3.5 hours, including about 0.70 registered nurse hours per resident per day. Its Medicare staffing rating is 3 out of 5 stars, which is average. Turnover is a weak spot: total nursing staff turnover is 47.7% and registered nurse turnover is 82.4% over the reporting period, which can affect continuity of care.
Worthington's nursing hours sit above the national benchmark, but its high registered nurse turnover is worth asking about, especially staffing coverage on nights and weekends.
Quality metrics
- On Medicare.gov Care Compare, Worthington's health inspection rating is 2 out of 5 stars, which is below average, and its quality measure rating is 3 out of 5, which is average. Its most recent standard health inspection, completed in April 2025, cited 4 deficiencies.
- Medicare records also show a significant enforcement action: a federal fine of $104,142 in February 2024, which came with a temporary denial of payment for new Medicare admissions. Ask to review the two most recent full inspection reports during a visit.
Taken together, these numbers point to real room for improvement, especially on the care-quality measures the inspections track.
Unique features and programs
- The facility offers comprehensive rehabilitation with individualized treatment plans, in-house dialysis and ventilator rehabilitation services, and regular celebrations reflecting local traditions.
Recommendations for prospective residents and families
- Schedule an on-site visit. Given the mixed reviews, tour the facility in person and observe how staff interact with residents, the cleanliness, and the general atmosphere. Call (304) 485-7447 to arrange a visit.
- Participate in a meal and activity to see the quality of dining and engagement options firsthand.
- Review sample care plans and ask how they are developed, implemented, and adjusted over time, especially given the range of specialized services.
- Ask about staff-to-resident ratios during different shifts and weekends. With the high turnover rate, understanding care consistency across all shifts matters.
- Ask how families are kept informed about residents' health and well-being. Given reports of communication gaps, clarify their communication methods.
- If you have specific health needs, ask about their experience and protocols in managing conditions like cardiac issues, respiratory care, or dialysis.
- Compare costs carefully. Ask for all potential fees in writing and how costs may change as care needs increase.
- Discuss Medicare and Medicaid coverage and other financial assistance options.
Conclusion
Worthington Healthcare Center provides skilled nursing and specialized care in Parkersburg, WV. It offers various medical programs, above-average nursing hours, and diverse amenities. It also has notable challenges: high staff turnover and reported quality issues.
The facility serves residents who need complex medical care or specialized rehabilitation. Families should visit in person, speak with staff, and review care plans carefully to ensure it meets their specific needs.
Choosing Worthington requires weighing individual care needs, budget, and personal preferences against the facility's strengths and challenges. Stay actively involved in your loved one's care to help ensure the best experience.
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