Eagle Crest North: Comprehensive Review

Eagle Crest North is a senior living community at 351 Mason Street in Onalaska, Wisconsin, operated by Eagle Crest Communities. This review covers the facility's services, amenities, and resident experiences to help families compare it with other senior living options in the area.

• Types of services offered
  • Independent living
  • Assisted living
  • Memory care
• Amenities
  • Town Center
  • Outdoor spaces
  • Services included
  • Optional fee services
• Daily activities
  • Social activities
  • Wellness activities
  • Spiritual activities
• Testimonials from residents and families
  • Resident testimonials
  • Family testimonials
• Pricing information
• Eagle Crest North offers all three care levels on one campus, so residents do not need to move if their needs change. The facility has received a 4.5 out of 5 rating on Caring.com based on 10 reviews.
• Conclusion
• Frequently asked questions (FAQ)

Types of services offered

Eagle Crest North offers independent living, assisted living, and memory care on the same campus, allowing residents to age in place without moving.

Independent living

Eagle Crest North serves active adults aged 55 and older. The community recently added 87 new apartments with one- and two-bedroom floor plans. Many units include sunrooms or dens. Features include modern kitchens with quartz countertops, large windows, private decks or patios, in-home laundry, and walk-in showers. Residents pay month-to-month rent with no additional community fees.

• Modern kitchens with quartz countertops and upscale appliances
• Bright living spaces with large windows
• Private decks and patios in many units
• In-home laundry rooms
• Walk-in showers
• Month-to-month residency agreements with no community fees

Assisted living

Assisted living residents have access to 24-hour staff support for medication management, personal care like bathing and dressing, coordination with physicians, and customized care plans to support independence.

• Medication management
• Personal care such as bathing and dressing
• Coordination with physicians
• Customized personal care plans to support independence

Memory care

Eagle Crest North's memory care program, called "The Arbor," serves residents with Alzheimer's disease and other forms of dementia in a secure environment. The community has received Dementia Specific Certification from LeadingAge. Staff are trained in dementia care approaches. The setting includes studio and one-bedroom apartments around a central gathering area, family-style dining, a living room with fireplace, and an enclosed courtyard for gardening and walks.

• Staff trained in dementia-specific approaches, care, and interventions
• Studio and one-bedroom apartments surrounding a lively gathering area
• Family-style dining and a cozy living room with fireplace
• Enclosed courtyard for gardening, walks, and outdoor enjoyment
• Programs fostering a sense of continued purpose

The Dementia Specific Certification from LeadingAge recognizes effective programs in supportive environments, education, care planning, life enrichment, and staff training for dementia care.

Amenities

Eagle Crest North has a central Town Center with multiple shared spaces, plus outdoor areas and private patios for residents.

Town Center

The Town Center serves as the main gathering place. It includes:

• Restaurant and bistro
• Riverboat pub lounge
• Cards and billiards room
• Fitness center
• Library and social media center
• Chapel and auditorium
• Market and bank
• Movie theater
• Beauty salon and barber shop
• Art studio
• Indoor, heated car wash bay

Outdoor spaces

• Courtyard with walking paths
• Botanical garden
• Private patios and balconies on most apartments

Services included

• All utilities (heat, electric, water, central air conditioning)
• Expanded basic cable television
• Wireless internet service
• Local landline phone
• Emergency call system
• Social programs and events
• Weekly health and wellness programs
• Spiritual care program
• Apartment and building maintenance

Optional fee services

• Restaurant-style dining
• Housekeeping
• Underground heated parking
• Private storage unit
• Guest suite
• Specialized nursing services
• Foot care
• Massage therapy
• Companion services

Daily activities

Eagle Crest North schedules social, wellness, and spiritual activities throughout the week.

Social activities

• Happy hour in the club lounge
• Social programs and events
• Game nights in the cards and billiards room
• Movie screenings in the theater

Wellness activities

• Instructor-led wellness classes
• Weekly health and wellness programs
• Virtual golf
• Fitness opportunities in the exercise center

Spiritual activities

• Bible study on Thursdays at 9:00 am
• Worship services on Thursdays at 10:00 am
• Catholic Mass on the first Thursday of each month at 10:00 am

Memory care residents participate in daily activities, self-care tasks, and life enrichment programs designed to maintain a sense of purpose.

Testimonials from residents and families

Eagle Crest North has a 4.5 out of 5 rating on Caring.com based on 10 reviews. Here's what residents and families have said:

Resident testimonials

"My favorite thing about Eagle Crest North is just everything, the ambiance, the wonderful people, the great staff and all the opportunities to be involved or activities to enjoy." – Bev

"I like everything about Eagle Crest (North); what's not to like? I'm safe, secure, entertained, I have all the nursing service I need, all the staff is wonderful, no one is ever grouchy. All of my needs are met here." – Marilyn

Family testimonials

"My mother-in-law moved to Eagle Crest North. The staff is very caring and attentive. Memory care security is very good. She has a one-bedroom suite overlooking a pond and evergreen trees. The food is good, and there are many residents and activities for her to enjoy. My mother-in-law is very happy with them." – Timothy, May 2025

"I'm extremely happy with Eagle Crest. I feel my mom is in a very safe place there. She is very happy and loves it. I just got off the phone with her, and she said the staff is nice and there for her all the time. She also said they have wonderful food. She's always busy—she just baked cookies with four other women, does word searches, and takes walks outside." – Pamela, August 2021

"We looked at a lot of communities and liked Eagle Crest North better. It's a really big place. We like the atmosphere, the apartment, and everything about it. The staff member who gave us the tour, Tammy, was wonderful. We ate lunch there and the food was good. It's also really homey." – Shirley, September 2021

Pricing information

Eagle Crest North charges monthly rent. Prices vary based on care level and apartment type.

• Assisted living starts at $4,499 per month
• This is on par with the area average of $4,499 per month
• Month-to-month residency agreements with no amenity or community fees

A family member noted in a May 2025 review: "Their price is on a par with other facilities. I don't think there's an exceptional amount of value, but I also don't think it's over-priced."

Optional services include:

• Restaurant-style dining
• Housekeeping
• Underground heated parking
• Private storage unit
• Specialized nursing services
• Foot care
• Massage therapy

Comparison with similar facilities in Onalaska

Eagle Crest North's prices and care options are similar to other senior living communities in the Onalaska area:

Facility

Starting price

Care types

Notable features

Eagle Crest North

$4,499/month

IL, AL, MC

Town Center, continuum of care, no community fees

Brookdale Onalaska

$4,570/month

AL

4.2/5 rating (5 reviews)

Brookdale La Crosse

$3,595/month

AL

4.6/5 rating (17 reviews)

Caretta Holmen

$4,800/month

AL, MC

4.0/5 rating (4 reviews)

SpringBrook Village

$2,480/month

IL, AL, MC

5.0/5 rating (4 reviews)

Eagle Crest North stands out for:

• All three care levels on one campus so residents can age in place
• Extensive Town Center with many shared spaces
• No community or amenity fees
• 87 new luxury apartments added recently
• Dementia Specific Certification
• Month-to-month residency agreements for flexibility

Conclusion

Eagle Crest North offers independent living, assisted living, and memory care on one campus. Residents can transition between care levels without leaving the community. The facility has a large Town Center, various apartments, and an active schedule of activities.

Residents and families praise the staff, food quality, and variety of activities. The memory care program is certified and specifically trained in dementia care. Pricing is competitive for the area, and month-to-month agreements without additional community fees provide financial flexibility.

The recent expansion of 87 new apartments shows ongoing investment in the property. If you are considering Eagle Crest North, schedule a tour to see the Town Center, apartment options, and meet the staff. Talk with current residents about their experience and try a meal to decide if the community is a good fit for your situation.

Frequently asked questions (FAQ)

1. Eagle Crest North is at 351 Mason Street NW, Onalaska, WI 54650. Call (608) 779-1700 or visit their website to schedule a tour. Tours typically include independent living apartments, assisted living neighborhoods, memory care in "The Arbor," and the Town Center. Call ahead to confirm available times and any health guidelines.
2. The community offers three care levels. Independent living includes one- and two-bedroom apartments with modern kitchens, in-home laundry, private patios or sunrooms, and maintenance-free living. Assisted living provides 24-hour staff support for activities of daily living, medication management, and coordinated physician care. Memory care in "The Arbor" is a secure environment with dementia-trained staff and specialized programming. Residents can move between levels without leaving the campus.
3. Assisted living starts at about $4,499 per month. Independent living pricing depends on floor plan and whether it is a new expansion unit. Monthly rent covers all utilities (heat, electric, water, central air), expanded basic cable, wireless internet, emergency call system, access to social programs and wellness activities, and maintenance. There are no community or amenity fees and agreements are month-to-month. Optional services such as restaurant dining, housekeeping, underground parking, private storage, specialized nursing, foot care, and massage therapy cost extra. Ask for a detailed fee schedule when you call.
4. The Town Center is where residents gather. It has a restaurant, bistro, riverboat pub lounge, cards and billiards room, fitness center, library, chapel, auditorium, market, bank, movie theater, beauty salon and barber shop, art studio, and indoor car wash bay. Outside, there are landscaped courtyards, walking paths, botanical gardens, and private patios or balconies on most apartments. The activity schedule includes happy hours, game nights, movie screenings, instructor-led fitness classes, virtual golf, Bible study, worship services, and monthly Catholic Mass. The community also arranges outings and social events.
5. All residences have emergency call systems. Assisted living and memory care have 24-hour staff. Memory care is a secure neighborhood with certified dementia care staff. The community does regular wellness checks and apartments have accessible features like walk-in showers, in-home laundry, elevators, and handrails in common areas. Staff handle maintenance and utilities. When you tour, ask about any specific accessibility needs like wheelchair access to certain floor plans.
6. To move in, contact admissions to check availability, have a health assessment, sign the residency agreement, and reserve your apartment. If your preferred unit is not immediately available, you can join a waitlist. Month-to-month agreements mean you are not locked into a long-term lease, and early planning helps you get your first choice of location or floor plan.
7. Eagle Crest North has all three care levels on one campus so residents can age in place. The Town Center offers many shared spaces including a restaurant, pub, movie theater, art studio, and car wash. Memory care is certified in dementia care. Financial flexibility comes from month-to-month leases and no community fees. A recent expansion added 87 new apartments. Residents consistently say the staff is caring, the food is good, and there are plenty of activities.