Father Baker Manor: Comprehensive Review

Father Baker Manor is a skilled nursing and subacute rehabilitation facility at 6400 Powers Road in Orchard Park, NY 14127. Catholic Health operates it. The facility serves residents with diagnosed conditions or those needing medical supervision.

• Types of services offered
  • Skilled nursing care
  • Subacute rehabilitation
  • Assisted living
  • Specialized care options
• Amenities
  • Accommodations
  • Common areas
  • Services
• Daily activities
• Testimonials from residents and families
  • Positive testimonials
  • Critical testimonials
• Pricing information
• Quality ratings and metrics
• Comparison with similar facilities
• Conclusion

Types of services offered

Skilled nursing care

Father Baker Manor provides 24-hour nursing care. Licensed nurses spend approximately 3.4 hours daily per resident, including registered nurses (1.0 hour), licensed practical nurses (0.8 hours), and nurse aides (0.7 hours). Services include long-term care for chronic conditions, medication management, assistance with daily activities, and medical supervision.

Subacute rehabilitation

The facility offers short-term rehabilitation for patients transitioning from hospital care. These programs help residents return home after medical events through physical therapy, occupational therapy, wound care, and speech therapy.

Assisted living

Father Baker Manor also offers assisted living for residents who need help with daily activities but not intensive medical care.

Specialized care options

The facility offers specialized care for cardiac conditions, bariatric needs, arthritis, dialysis (including peritoneal dialysis), hospice, and memory care for residents with cognitive impairments.

Amenities

The facility offers several amenities for residents.

Accommodations

• Deluxe single rooms ($550/day)
• Private rooms ($528/day)
• Semi-private rooms ($503/day)
• All rooms include modern furnishings with options for telephone and cable TV.

Common areas

• Chapel for spiritual services
• Courtyards with fountains and landscaped gardens
• Dining room
• Activity areas
• Living room with fireplace
• Gym for rehabilitation
• Outdoor patios

Services

• Beauty salon and barber shop
• Wireless internet access throughout the facility
• Laptop and printer loans for residents without their own computers
• Free parking for visitors
• Pharmacy services
• Transportation services for medical appointments

Daily activities

The facility coordinates regular activities including shopping and entertainment outings, seasonal celebrations, morning exercise programs, arts and crafts, club participation, and health and wellness programs. According to the facility's website, activities are tailored to different levels of cognition and dexterity. However, Caring.com reviews rate the activity program at 1.3 out of 5, suggesting limited variety.

Testimonials from residents and families

Reviews are mixed. The facility received 2.6 out of 5 based on 17 reviews on Caring.com, 4.4 out of 5 from Family Assets, and a 5 out of 5 Medicare rating (top 10% of facilities).

Positive testimonials

"My mother was discharged from Father Baker Manor earlier this month after recovering from hip surgery. All of the staff were very friendly and the therapist did a fantastic job getting my mom to walk again after the surgery. The building was very clean and the food was good. I would definitely recommend this facility!!!" – Maria P., March 2017

"We are so thankful my mother was accepted into this facility. The staff are wonderful, the food is great and the activities are creative, fun and engaging. The social worker regularly sets up family meetings to discuss mom's progress and set future goals. The nursing staff is always friendly, they faithfully follow the orders from my mom's doctors and call immediately if any issues arise." – A_Caring_Daughter, November 2017

"My grandmother lived in three different levels of nursing facilities when she had to finally leave her home… Father Baker Manor was wonderful to my grandmother… I personally saw the nurses there save her life several times. She wore a monitor for her breathing… Before I could stand up and get help, the alarm must have went off somewhere, and nurses were running in the room to help. It was so fast. I couldn't believe they came to her aid so very quickly." – Anonymous family member, September 2011

Critical testimonials

One reviewer noted that the facility lacks staff trained to adapt to residents with specialized needs, and criticized the physical therapy staff and meal planning that didn't match resident preferences.

"Avoid this facility if possible. So understaffed, patients kept waiting hours for aid. Food is not too good but one could accept that but the level of care is just poor. Not the fault of the people working they try but just totally understaffed." – truthteller67, December 2019

Another family reported serious concerns: a resident with food allergies received meals he could not eat; staff served food without assisting him despite his need for help; he was forced to eat. The family also reported that staff and doctors did not monitor or treat complications from double pneumonia, which progressed to kidney failure and death.

Pricing information

Daily rates are $550 for deluxe rooms, $528 for private rooms, and $503 for semi-private rooms. Monthly costs range from $6,474 to $9,125, averaging $7,800—higher than the regional average of $5,512 for nursing homes in the Orchard Park area. The facility accepts Medicare and Medicaid for eligible residents.

Quality ratings and metrics

Medicare ratings show 5 out of 5 stars overall (top 10%), 5 out of 5 for health inspection, 3 out of 5 for quality, and 5 out of 5 for staffing. The facility reported 3 health standard deficiencies, 3 total deficiencies, 1 incident, and $0 in fines. Short-term outcomes: 44.0% of residents were able to return home (state average 46.3%); 0.0% experienced serious falls (state average 0.8%); 4.8% developed serious infections requiring hospitalization (state average 7.3%); 5.3% visited an ER during their stay (state average 9.6%).

Comparison with similar facilities

Father Baker Manor's average cost of $7,800 per month exceeds the regional average of $5,512. Its 5-star Medicare rating places it in the top 10% nationally. As a non-profit facility operated by Catholic Health, its approach may differ from for-profit facilities in the area.

Conclusion

Father Baker Manor is a skilled nursing and rehabilitation facility with good Medicare ratings (5 out of 5 overall, top 10% nationally) and strong health inspection and staffing scores. The facility offers many amenities, but resident reviews are inconsistent.

Some families report excellent care and responsive staff. Others describe serious staffing shortages and care lapses, including delayed response to requests, medication errors, and failure to monitor medical complications. This gap between official ratings and some resident experiences suggests care quality may not be uniform.

At $7,800 per month, the facility costs more than regional alternatives. The higher price may reflect its amenities and strong Medicare ratings, but families should determine whether services match their needs.

Before choosing Father Baker Manor, consider touring at different times of day, speaking with current residents and families, asking about evening and weekend staffing levels, discussing how the facility handles specialized needs, and reviewing the care plan process and family involvement.

Given the mixed reviews, research carefully to decide if this facility fits your loved one's needs.