Solera at West Houston: Comprehensive Review

Solera at West Houston is a 112-bed skilled nursing facility at 2101 Greenhouse Road, Houston, TX 77084. It's built in a Spanish colonial style and marketed as offering care in a residential setting.

• Types of services offered
  • Skilled nursing care
  • Specialized recovery programs
  • Rehabilitation services
  • Hospice and palliative care
  • Respite care
• Amenities
  • Accommodations
  • Common areas
  • Services
• Daily activities
• Testimonials
  • Positive testimonials
  • Critical testimonials
• Pricing information
• Comparison with similar facilities in Houston
• Medicare and quality ratings
• Conclusion

Types of services offered

Skilled nursing care

Solera provides 24-hour nursing care with licensed nurses on staff. Services include medication administration, IV therapy, tracheotomy care, wound management, and restorative nursing.

Specialized recovery programs

The facility offers recovery programs for:

• Cardiac recovery
• Pulmonary recovery
• Post-surgical recovery
• Stroke recovery
• Chronic care management
• Transitional care

Rehabilitation services

Rehabilitation services include:

• Physical therapy
• Occupational therapy
• Speech therapy
• Outpatient rehabilitation
• An onsite Activities of Daily Living suite to help residents prepare for discharge

Hospice and palliative care

The facility offers hospice and palliative care services for end-of-life care.

Respite care

Solera provides temporary respite care for families needing short-term solutions.

Amenities

Solera offers a range of amenities:

Accommodations

• Private rooms with private bath/shower
• Semi-private rooms
• In-room kitchenettes with small refrigerators and microwaves
• Electric beds
• Patio access from select rooms
• Flat-screen TVs
• WiFi and cable TV service

Common areas

• Restaurant-style dining room
• Café
• Living room with fireplace
• Player piano
• Interior courtyard and garden
• Outdoor patio with rocking chairs
• Garden courtyards with water fountains, flowerbeds, and birdbaths
• Chapel
• Gift shop
• Library with WiFi and computers
• Salon and barber shop
• Rehabilitation area with private rooms

Services

• Housekeeping
• Laundry services
• Transportation to doctor's appointments
• Nutrition services with therapeutic diets and menu choices
• Personal care and hygiene support
• Discharge planning and transition assistance

• Social services
• Pharmacy services, 7 days a week

Daily activities

Solera has an activities program that includes community outings, social events, musical performances, spiritual activities, and social outings.

• Designated activity room
• Activity program with community outings
• Social events
• Musical performances
• Spiritual activities
• Social outings
• Lifestyle programs

Testimonials

Solera's ratings are mixed. On Caring.com, it has an average rating of 2.6 out of 5 based on 31 reviews. A Place for Mom rates it 1.0 out of 10 (based on 22 reviews).

Positive testimonials

"My aunt is a patient at Solera at West Houston. My family visited several nursing homes before choosing Solera. The customer service is great and staff are very polite. My aunt never complains about the food. She really likes Friday fish day. Thanks Solera for making my aunt's time in a nursing home GREAT." – Eric Davis, March 2024

"Rooms are good and staff is awesome. Anshu, the PT, OT and speech therapists—Chris, Mr. Sharma, and Robert—are all excellent. Great people make a good organization. The cleaning staff is super nice too." – Thanks, March 2024

"I was here for rehab after a total hip replacement, for 3 weeks. The place was excellent. The therapists got me really strong, and I can walk without a cane after 3 weeks. All the nurses and aides are really nice." – Wandalee963, September 2015

Critical testimonials

"Staff is not concerned about patients. My wife sat in a soiled adult diaper for 12 hours. No appropriate cleansing products. Food was inedible. She received 1 bath in almost 8 weeks. Think twice. Don't be fooled by the reception." – Genob, July 2024

"The rooms are nice, but some have a strong urine smell. They are severely understaffed. Many workers have an unconcerned attitude. I would not recommend this place." – qwhit, March 2024

"This is the last place your family member will be looked after if you're not there every day. Staff is terrible, very lazy, confrontational, rude, and nasty." – Sadly disappointed, February 2024

Pricing information

Monthly costs at Solera range from $1,650 to $6,920, with an average of $6,920. The average cost for nursing homes in the Houston area is approximately $4,285 per month.

Solera accepts Medicare and Medicaid.

Comparison with similar facilities in Houston

Here's how Solera compares to other senior living facilities in the Houston area:

Facility

Type

Average rating

Starting price

Solera at West Houston

Skilled nursing

2.6/5 (Caring.com)

$1,650–$6,920

The Forum at Memorial Woods

Independent living, assisted living, memory care, nursing

4.4/5

From $1

The Buckingham

Assisted living, independent living, continuing care, nursing

3.7/5

From $3,170

Village at Gleannloch Farms

Continuing care, assisted living, independent living, nursing, memory care

4.0/5

From $3,600

St. Dominic Village

Assisted living, nursing homes, independent living

4.2/5

From $1,790

Solera's monthly costs are higher than the regional average, but its ratings are lower than comparable facilities nearby.

Medicare and quality ratings

The Centers for Medicare and Medicaid Services rates Solera as follows:

• Overall rating: 2.0 out of 5 (average)
• Staff rating: 5.0 out of 5
• Quality rating: Average

The facility's compliance record includes:

• 12 health complaint deficiencies
• 14 health standard deficiencies
• 17 total deficiencies
• 19 total complaints
• $1,300 in fines

Conclusion

Solera has a Spanish colonial design with private suites, gardens, and common spaces. On paper, the facility offers a full range of skilled nursing and rehabilitation services.

But reviews tell a different story. Some families report excellent rehabilitation care. Others describe serious gaps: insufficient staffing, inattentive staff, and basic care problems like residents left in soiled diapers or given only one bath in eight weeks. The Medicare ratings reflect this split—staff gets top marks, but the overall rating is average.

Solera costs $1,650 to $6,920 per month, above the Houston area average. Compared to nearby competitors, it has lower ratings and higher prices.

Before choosing Solera, visit in person and speak with current residents and their families. Pay special attention to staffing during evenings and weekends, when some reviews suggest care drops off. Ask specifically about how often residents are checked on and bathed. Check the complaint record yourself on Medicare's website.