The Preserve at Woodland Hills: Comprehensive Review
Introduction The Preserve at Woodland Hills is a senior living community located at 6221 Fallbrook Ave, Woodland Hills, CA 91367. This facility offers multiple levels of care in a residential setting with various amenities designed to enhance residents’ quality of life. This review provides a detailed analysis of the services, amenities, resident experiences, and competitive…

- Introduction
- Types of services offered
- Independent living
- Assisted living
- Memory care
- Respite care
- Amenities and facilities
- Living spaces
- Community amenities
- Dining experience
- Daily activities and programs
- Fitness and wellness programs
- Educational and recreational activities
- Resident experiences and testimonials
- Review distribution
- Notable testimonial
- Pricing information
- Monthly rates
- Payment options
- Comparison with competitors in Woodland Hills
- Valley Silvertown
- Atria Park of Pacific Palisades
- Sunrise of Beverly Hills
- Nikkei Senior Gardens by Cogir
- What sets The Preserve at Woodland Hills apart
- Distinctive features
- Considerations
- Conclusion
Introduction
The Preserve at Woodland Hills is a senior living community at 6221 Fallbrook Ave, Woodland Hills, CA 91367. It offers multiple levels of care in a residential setting. This review covers the services, amenities, resident experiences, and how it compares to other facilities in the area—information to help families choose a senior living option.
Types of services offered
Independent living
The community provides independent living for active seniors who want to maintain their own routines while avoiding home maintenance. Residents have access to community amenities and optional support services.
Assisted living
For residents needing help with daily tasks, assisted living includes:
- 24-hour staff support
- Medication management and reminders
- Assistance with bathing, dressing, and grooming
- Regular health monitoring
- Personalized care plans
- Housekeeping and laundry services
Memory care
The facility offers specialized memory care for residents with Alzheimer's disease and other dementias:
- Secure environment designed for safety
- Montessori Inspired SPARK program for cognitive engagement
- Staff trained in dementia care
- Structured daily routines to reduce anxiety
- Specialized activities for mental stimulation
Respite care
Respite care gives primary caregivers temporary relief while their loved ones stay in a supportive setting.
Amenities and facilities
The community offers these amenities:
Living spaces
- Studio apartments
- Semi-private accommodations
- Cable and satellite TV in units
- Wi-Fi and internet access in units
- Handicap accessible features
Community amenities
- Beauty salon and barbershop services
- Gardens and outdoor spaces
- Communal areas with cable and satellite TV
- Religious services
- Guest parking
- Wi-Fi throughout the community
Dining experience
The facility won a "Best Meals and Dining" award. Dining options include:
- Restaurant-style communal dining
- Special dietary accommodations:
- Diabetic options
- Kosher meals
- Low-salt options
- Vegetarian choices
- Guest meals available
Daily activities and programs
The community offers activities to engage residents physically, mentally, and socially:
Fitness and wellness programs
- Yoga and stretching classes
- Salon services
- Health and wellness monitoring
Educational and recreational activities
- Arts and crafts programs
- Literary activities
- Educational programs
- Music activities
- Field trips and outings
- Tabletop games and other recreational programs
- Horticultural activities
Resident experiences and testimonials
Reviews on A Place for Mom show mixed experiences. The facility has a 6.0 out of 10 rating based on 6 reviews.
Review distribution
- 5 stars: 49%
- 4 stars: 17%
- 3 stars: 0%
- 2 stars: 17%
- 1 star: 17%
Notable testimonial
One family member wrote: "The staff is friendly and helped my mom feel comfortable. Communication with the family was poor—I had to call the director when I wanted information. Housekeeping was okay. The move-in process wasn't smooth, and staff didn't provide much help. The meals were good. I wouldn't recommend this place if your loved one needs more care. They didn't live up to what they promised."
This feedback points to a split: some areas work well (staff friendliness, meals), but families report problems with communication and unmet promises.
Pricing information
Monthly rates vary by accommodation type and level of care:
Monthly rates
- Studio: Starting at $7,290 per month
- Pricing has also been reported starting from $5,000
Rates typically include:
- Daily meals
- Weekly housekeeping
- Utilities
- Maintenance
- 24-hour emergency response system
- Access to community amenities and basic activities
Payment options
The facility accepts:
- Check payments
- Credit card payments
- Rent and care fees
Comparison with competitors in Woodland Hills
Here's how The Preserve compares to other senior living facilities in the area:
Valley Silvertown
- Location: 6833 Fallbrook Avenue, West Hills, CA 91307
- Starting price: $3,800+ monthly
- Services: Assisted living
- A California licensed residential care facility with experienced staff
Atria Park of Pacific Palisades
- Location: 15441 W Sunset Blvd, Pacific Palisades, CA
- Starting price: Studio $6,595, one bedroom $9,395
- Review score: 10/10 (35 reviews)
- Services: Senior living with similar options
Sunrise of Beverly Hills
- Location: 201 North Crescent Drive, Beverly Hills, CA
- Starting price: Studio $8,269, one bedroom $9,424
- Review score: 10/10 (45 reviews)
- Services: Senior living with similar options
Nikkei Senior Gardens by Cogir
- Location: 9221 Arleta Ave, Arleta, CA
- Starting price: Studio $5,680
- Review score: 9.8/10 (15 reviews)
- Services: Senior living with similar options
What sets The Preserve at Woodland Hills apart
Distinctive features
- Award-winning dining. The facility won recognition for meal quality and dining services.
- Montessori Inspired SPARK program. A unique memory care approach designed to engage residents.
- Location in Woodland Hills with access to local amenities.
- Multiple care levels in one place. Residents can stay as needs change, from independent living through memory care.
Considerations
- Mixed resident satisfaction. The 6.0/10 rating reflects varied experiences among residents and families.
- Higher pricing than some competitors. Studios start at $7,290 monthly.
- Communication problems. Some reviewers noted difficulty reaching staff and unmet promises about services.
Conclusion
The Preserve at Woodland Hills has strengths: a dining program that earned recognition and a specialized memory care approach. The facility offers a range of activities and services across different care levels.
But the mixed reviews and lower satisfaction rating than competitors suggest you should carefully consider whether it matches your specific needs and expectations. The higher price needs to be weighed against what you actually get.
Visit in person, talk with staff, eat a meal there, and compare it honestly to other options. Make sure it fits your care needs, preferences, and budget.
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